Strategic Digital Solutions & Client Success Leader

CHA Consulting, Inc.; Boston (MA); Hybrid; USD 175,000 - 200,000; Full time

Benefits offered by this job

Remote work option

Professional development

Job summary

CHA Consulting, Inc. seeks a Digital Solutions & Success Leader to join its Digital Solutions Team, with locations in Albany, Boston, Atlanta, Miami, Indianapolis, Tampa, or remote.

This strategic, hands-on role partners with the Chief Digital Officer and client-facing teams to shape and expand digitally enabled solutions combining CHA's engineering expertise with data, automation, and AI. You will lead pilots, develop value propositions, and translate capabilities into measurable business

Qualifications

• Bachelor's degree in Engineering, Architecture, Construction Management, Environmental Science, Business, or related field required.
• Minimum of 12 years of experience in the architecture, engineering and construction, infrastructure, or built-environment industries.
• Experience in water and wastewater, facilities, asset management, power delivery, transportation and traffic preferred.
• Demonstrated success introducing, championing, or delivering digital, data-driven, or technology-enabled client solutions.
• Client-facing consulting, professional services, or solutions experience with senior stakeholders.

Responsibilities

• Champion CHA's digitally enabled client solutions with clear value propositions and success stories.
• Translate technical capabilities into business outcomes for executives and engineers.
• Shape priorities, roadmaps, service models, and business cases with leadership.
• Plan and manage pilots, launches, and early deployments with cross-team coordination.
• Support business development in client meetings and workshops as a subject matter expert.
• Lead communications, training, and change management to build adoption.
• Engage with key clients to understand goals and guide solution adoption.
• Define and track adoption, outcomes, and financial impact; advise leadership.

Skills

Client-facing

Program management

Communication

Change management

Financial acumen

Leadership

Industry knowledge

Stakeholder mgmt

Education

Bachelor's degree in Engineering, Architecture, Construction Management, Environmental Science, Business, or related field

MBA or engineering master's degree preferred

Tools

PE

PMP

Job description

CHA Consulting, Inc. seeks a Digital Solutions & Success Leader to join its Digital Solutions Team, with locations in Albany, Boston, Atlanta, Miami, Indianapolis, Tampa, or remote.

This strategic, hands-on role partners with the Chief Digital Officer and client-facing teams to shape and expand digitally enabled solutions combining CHA's engineering expertise with data, automation, and AI. You will lead pilots, develop value propositions, and translate capabilities into measurable business