Digital Solutions Leader: Drive Client Impact & Adoption

CHA Consulting, Inc.

Florida

Remote

USD 175,000 - 200,000

Full time

3 days ago

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Job summary

CHA Consulting, Inc. is seeking a Digital Solutions & Success Leader to guide the development and expansion of digitally enabled client solutions across CHA's engineering and built-environment practice.

You will collaborate with the Chief Digital Officer, business leaders, technical teams, and client-facing professionals to deliver data-driven, AI-enabled offerings that drive measurable client value. You will lead pilots, roadmaps, and deployments, translating complex capabilities into clear

Qualifications

Bachelor's degree in Engineering, Architecture, Construction Management, Environmental Science, Business, or a related field required.
MBA, engineering master's degree, or another advanced degree preferred.
Minimum of 12 years of experience in the architecture, engineering and construction, infrastructure, or built-environment industries required.
Experience in water and wastewater, facilities, asset management, power delivery, transportation and traffic, or another infrastructure market strongly preferred.
Demonstrated success introducing, championing, or delivering digital, data-driven, or technology-enabled client solutions.
Client-facing consulting, professional services, or solutions experience, including presenting to and advising senior client stakeholders.
Experience managing complex programs or projects across multiple teams and leading organizational change, adoption, or enablement efforts.
Exceptional communication and storytelling skills with the ability to make complex technical solutions clear, relevant, and compelling.
Strong program management, relationship-building, business, and financial acumen with the ability to influence without direct authority.
Familiarity with analytics, automation, AI, IoT, GIS, digital twins, asset management, monitoring, or other technologies used in infrastructure and facilities preferred.
Experience working alongside software or product development teams.
Professional credentials such as PE, PMP, or relevant industry certifications preferred.

Responsibilities

Champion CHA's digitally enabled client solutions by developing clear value propositions, use cases, presentations, demonstrations, and success stories.
Translate technical capabilities into compelling business outcomes for executives, operators, engineers, project teams, and other client stakeholders.
Partner with the Chief Digital Officer and teams to shape priorities, roadmaps, service models, and business cases.
Plan and manage pilots, launches, and early deployments, coordinating scope, schedules, risks, dependencies, decisions, governance, and executive communications.
Support business leaders and business development teams in client meetings, workshops, and pursuits as a subject matter expert.
Lead communications, training, change management, and enablement efforts to build internal awareness and adoption.
Work with key clients to understand goals, guide adoption, gather feedback, and measure value realization.
Define and track adoption, outcomes, delivery performance, and financial impact; advise leadership on improvements.