Strategic Digital Data Analyst

PGBA,; New York (NY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

BlueCross BlueShield of South Carolina is seeking a Digital Data Analyst to transform data into actionable insights, overseeing web analytics and analytics platforms such as Adobe Analytics, Power BI, and Tableau. This full-time hybrid role supports Columbia, SC operations.

You will develop reporting solutions, guide strategy with data-driven recommendations, and collaborate with business leaders to drive operational and financial decisions.

Qualifications

• Bachelor’s degree or equivalent work experience; 4 years additional relevant work experience; or an Associate’s degree with 2 years of relevant experience.
• 4 years of research and analysis experience required.
• Strong organizational, customer service, communications, and analytical skills required.
• Advanced mathematical calculation skills and understanding of statistical concepts.
• Knowledge of relational database structures and reporting systems.
• Ability to train staff in designing and executing reporting needs.
• Experience with report writing, requirements analysis, data and process modeling, and methodology development.
• Preferred: Adobe Analytics or Customer Journey Analytics (CJA) experience; SQL, HTML/CSS, Tableau, Power BI.

Responsibilities

• Generates internal and external reports to support management in determining productivity and efficiencies of programs or operational processes.
• Revises existing reports and develops new reports based on changing methodologies.
• Analyses reports to ensure accuracy and quality; tracks and verifies all reporting statistics.
• Communicates and trains employees and managers on the complex database programs used to generate analytical data.
• Designs, codes, and maintains complex database programs for data extraction and analysis to support financial and operational decisions.

Skills

Organizational skills

Customer service

Communication

Analytical skills

Mathematical calculations

Relational databases

Mentoring / training

Education

Bachelor’s degree in a job-related field

Associate’s degree with 2 years of experience

Tools

SQL

HTML/CSS

Tableau

Power BI

Adobe Analytics

Job description

BlueCross BlueShield of South Carolina is seeking a Digital Data Analyst to transform data into actionable insights, overseeing web analytics and analytics platforms such as Adobe Analytics, Power BI, and Tableau. This full-time hybrid role supports Columbia, SC operations.

You will develop reporting solutions, guide strategy with data-driven recommendations, and collaborate with business leaders to drive operational and financial decisions.