Digital Data Analyst

PGBA,; New York (NY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

BlueCross BlueShield of South Carolina is seeking a Digital Data Analyst to transform data into actionable insights, overseeing web analytics and analytics platforms such as Adobe Analytics, Power BI, and Tableau. This full-time hybrid role supports Columbia, SC operations.

You will develop reporting solutions, guide strategy with data-driven recommendations, and collaborate with business leaders to drive operational and financial decisions.

Qualifications

• Bachelor’s degree or equivalent work experience; 4 years additional relevant work experience; or an Associate’s degree with 2 years of relevant experience.
• 4 years of research and analysis experience required.
• Strong organizational, customer service, communications, and analytical skills required.
• Advanced mathematical calculation skills and understanding of statistical concepts.
• Knowledge of relational database structures and reporting systems.
• Ability to train staff in designing and executing reporting needs.
• Experience with report writing, requirements analysis, data and process modeling, and methodology development.
• Preferred: Adobe Analytics or Customer Journey Analytics (CJA) experience; SQL, HTML/CSS, Tableau, Power BI.

Responsibilities

• Generates internal and external reports to support management in determining productivity and efficiencies of programs or operational processes.
• Revises existing reports and develops new reports based on changing methodologies.
• Analyses reports to ensure accuracy and quality; tracks and verifies all reporting statistics.
• Communicates and trains employees and managers on the complex database programs used to generate analytical data.
• Designs, codes, and maintains complex database programs for data extraction and analysis to support financial and operational decisions.

Skills

Organizational skills

Customer service

Communication

Analytical skills

Mathematical calculations

Relational databases

Mentoring / training

Education

Bachelor’s degree in a job-related field

Associate’s degree with 2 years of experience

Tools

SQL

HTML/CSS

Tableau

Power BI

Adobe Analytics

Job description

Summary

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Position Purpose

Digital Data Analyst serves as a strategic partner in transforming data into actionable insights that drive operational and financial decisions. This role is responsible for managing and optimizing our analytics platform by overseeing our web analytics, Adobe Analytics, while leveraging tools such as DB2, Power BI, and Tableau. The position ensures data accuracy, develops and maintains complex reporting solutions, and collaborates with business leaders to guide strategy through data-driven recommendations.

Location

This is a full-time hybrid (40-hour/week) Monday - Friday position. This role is located at 4101 Percival Road, Columbia, SC 29229.

Local candidates highly preferred.

Sponsorship

This position is not eligible for sponsorship now or in the future.

What You’ll Do

Generates internal and external reports to support management in determining productivity and efficiencies of programs or operational processes. Revises existing reports and develops new reports based on changing methodologies.
Analyzes reports to ensure accuracy and quality. Tracks and verifies all reporting statistics.
Communicates and trains employees and managers on the complex database programs used to generate analytical data.
Designs, codes, and maintains complex database programs for the extraction and analysis of data to support financial and operational decisions.

To Qualify For This Position, You’ll Need The Following

Required Education

Bachelor’s degree in a job-related field OR,
An additional 4 years of job-related work experience OR,

Associate’s degree and an additional 2 years of job-related work experience.

Required Work Experience

4 Years Research and analysis experience.

Required Skills and Abilities

Strong organizational, customer service, communications, and analytical skills.

Advanced experience using complex mathematical calculations and understand mathematical and statistical concepts.

Knowledge of relevant computer support systems.

Ability to train subordinate staff including provide assistance/guidance to staff in design/execution of reporting needs.

Proven experience with report writing and technical requirements analysis, data and business process modeling/mapping, and methodology development.

Strong understanding of relational database structures, theories, principles, and practices.

We Prefer That You Have The Following

Adobe Analytics or Customer Journey Analytics (CJA) experience

java script

SQL

HTML/CSS

Adobe Data Collection experience

Tableau experience

Power BI experience

Knowledge of the healthcare delivery system

Required Software and Other Tools

Advanced knowledge of Microsoft Office.