Strategic Defense Health Program & Contract Manager

Goldbelt; Tacoma (WA); On-site; USD 170,000 - 185,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company matching

Tax-deferred savings options

Supplementary benefits

Paid time off

Professional development opportunities

Job summary

Goldbelt is seeking a Program Manager / Contract Manager to lead PAS, RMS, and CLR services for Defense Health Network Indo-Pacific facilities. The role oversees operations, contract performance, staffing, quality, reporting, and compliance with DHA and DHN-IP requirements.

You will manage day-to-day activities, coordinate with DHN-IP leadership, monitor KPIs, and drive continuous process improvements across supported MTFs. This is a senior, on-site leadership position with travel to facilities.

Qualifications

• 5+ years of experience managing healthcare operations, call center operations, government contracts, or similar services.
• Experience managing teams and contract performance.
• Ability to pass an employment background check.

Responsibilities

• Manage day-to-day contract operations and ensure services meet established performance standards and business rules.
• Serve as the primary contractor point of contact for government and MTF leadership.
• Monitor staffing, productivity, quality, customer service, and contract deliverables.
• Attend government, MTF, and operational meetings and coordinate responses to operational requirements.
• Oversee contingency operations, corrective actions, and continuous process improvement.
• Review required reports and ensure timely, accurate, presentation-ready deliverables.
• Travel to supported MTFs as required.

Skills

Microsoft Office Suite

Education

Bachelor's degree in Business, Healthcare Administration, Management, or related field

Job description

Goldbelt is seeking a Program Manager / Contract Manager to lead PAS, RMS, and CLR services for Defense Health Network Indo-Pacific facilities. The role oversees operations, contract performance, staffing, quality, reporting, and compliance with DHA and DHN-IP requirements.

You will manage day-to-day activities, coordinate with DHN-IP leadership, monitor KPIs, and drive continuous process improvements across supported MTFs. This is a senior, on-site leadership position with travel to facilities.