Strategic Dealer Relations Manager

First Investors Financial Services, Inc.; Cleveland (OH); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Stellantis Financial Services, Inc. is seeking a Dealer Relationship Manager to oversee an assigned territory, primarily Cleveland, OH, and surrounding dealerships. The role focuses on growing indirect auto finance and floor plan opportunities while ensuring compliance with credit guidelines.

Candidate must live in or around Cleveland, OH, with 2+ years in underwriting or DRM roles in automotive lending. Expect 80% in-market travel and a hybrid work arrangement with remote and field

Qualifications

• Functional knowledge of retail automotive operations, including sales finance and dealership management.
• Ability to review and analyze credit within a lending environment.
• Demonstrated capability to develop and maintain effective business relationships.
• Strong communication and interpersonal skills.
• Comprehensive understanding of sales principles and best practices.
• Skilled in analyzing data and market trends to support strategic decision-making.

Responsibilities

• Serve as the primary point of contact for dealership relationships, including retail finance, leasing, floor plan, and fleet lead generation.
• Deliver training to dealership staff to increase application and contract volume with SFS.
• Conduct sessions on SFS credit guidelines to help sales and finance managers optimize approvals and funding.
• Build and maintain strong working relationships with existing and new dealership personnel.
• Collaborate closely with credit and funding departments to address contract issues and support funding efficiency.
• Monitor and analyze market trends and dealership performance to identify opportunities and challenges.
• Maintain thorough documentation including call reports, itineraries, mileage logs, and submit timely expense reports.
• Participate in weekly sales calls and other required meetings to share updates and align with regional goals.

Skills

Automotive operations

Credit analysis

Relationship building

Communication skills

Sales principles

Market data analysis

Education

High School Diploma

Job description

Stellantis Financial Services, Inc. is seeking a Dealer Relationship Manager to oversee an assigned territory, primarily Cleveland, OH, and surrounding dealerships. The role focuses on growing indirect auto finance and floor plan opportunities while ensuring compliance with credit guidelines.

Candidate must live in or around Cleveland, OH, with 2+ years in underwriting or DRM roles in automotive lending. Expect 80% in-market travel and a hybrid work arrangement with remote and field