Strategic Dealer Growth & Training Coordinator

Culligan International; Rosemont (IL); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

Life and disability insurance

401(k)

Job summary

Culligan International is seeking a Dealer Growth Project Coordinator to drive the success and growth of its North American dealer network. You will increase awareness and adoption of key programs, work with dealers, internal teams, and vendors, and demonstrate value and ROI for initiatives and go-to-market strategies.

You will serve as a trusted program resource, helping dealers navigate tools, resolve questions, and identify opportunities to improve engagement and business performance.

Qualifications

• Bachelor's degree or equivalent work experience.
• 3-5 years of project management, customer service, training, or related experience.
• Experience supporting basic system administration activities, such as system configuration and user setup.
• Strong organizational and prioritization skills with ability to manage multiple projects and deadlines.
• Ability to work with stakeholders at multiple levels of the organization.
• Proficiency with Microsoft Office applications.

Responsibilities

• Serve as the subject matter expert for assigned dealer programs, providing guidance and ongoing support to dealers and internal stakeholders.
• Coordinate and facilitate established and new training programs, workshops, and learning sessions.
• Manage day-to-day vendor relationships, including communication, coordination, issue resolution, and follow-up.
• Respond to dealer questions and support needs through email, phone, virtual meetings, and other channels.
• Develop and deliver reporting requested by leadership and cross-functional partners.
• Create, maintain, and monitor program scorecards to track participation, adoption, results, and opportunities.
• Collaborate across Culligan to align program objectives, communications, training, dealer support, and implementation activities.
• Support dealer adoption by communicating program value, benefits, business impact, and ROI.
• Assist with creating, editing, and delivery of dealer-facing presentations.
• Create and maintain training resources, process documentation, FAQs, and other dealer support materials.
• Consolidate dealer feedback twice annually for Dealer Advisory Committee meetings.

Skills

Project management

Customer service

Training

Vendor management

Communication

Education

Bachelor's degree in business/communications or related field

Tools

Microsoft Office

CRM systems

System configuration

Job description

Culligan International is seeking a Dealer Growth Project Coordinator to drive the success and growth of its North American dealer network. You will increase awareness and adoption of key programs, work with dealers, internal teams, and vendors, and demonstrate value and ROI for initiatives and go-to-market strategies.

You will serve as a trusted program resource, helping dealers navigate tools, resolve questions, and identify opportunities to improve engagement and business performance.