Strategic Deal Desk Analyst

Tines; Arizona; On-site; USD 126,000 - 154,000; Full time

Benefits offered by this job

Remote work in Pacific Time

Equity opportunity

Job summary

Tines is a remote, US-based startup hiring a Deal Desk Analyst to join Revenue Operations. You will turn quotes, order forms, and approvals around quickly and act as first line support for Sales reps, CSMs, and RMs, keeping deals moving and the field unblocked.

The ideal candidate is highly detail oriented, numerically literate, and comfortable with spreadsheets, with strong communication skills across teams in a fast-paced environment.

Qualifications

• 3–4 years in deal desk, sales ops, or order management in B2B SaaS.
• Familiar with CPQ and quote-to-cash processes (Salesforce, DealHub, or similar).
• Detail oriented, organized, and able to handle high transaction volume and end-month pressure.
• Strong stakeholder service mindset and clear, structured communication.
• Understanding of SaaS pricing models and revenue recognition.
• Comfort with ambiguity in a dynamic, hyper-growth environment.
• Clear communicator when handling sensitive data across functions.

Responsibilities

• Process deals: create/manage quotes, orders, and amendments in CPQ accurately and within SLA.
• Route approvals: drive deals through the approval matrix, track status and involve approvers.
• Support reps: first point of contact for pricing, packaging, and alternate contract options.
• Protect data quality: maintain deal hygiene and accurate opportunity and quote data in Salesforce.
• Support the close: manage order processing and prioritize during high-volume periods with month-end flexibility.
• Escalate well: identify complex or non-standard deals early and hand off to senior deal desk.
• Partner cross-functionally: collaborate with Legal, Finance, and Sales to facilitate standard and non-standard deals.
• Improve tooling: help support and improve CPQ tool DealHub and related workflows.

Skills

Deal desk experience

CPQ familiarity

MS Excel

Google Sheets

Tools

Salesforce

DealHub

Job description

Tines is a remote, US-based startup hiring a Deal Desk Analyst to join Revenue Operations. You will turn quotes, order forms, and approvals around quickly and act as first line support for Sales reps, CSMs, and RMs, keeping deals moving and the field unblocked.

The ideal candidate is highly detail oriented, numerically literate, and comfortable with spreadsheets, with strong communication skills across teams in a fast-paced environment.