Strategic Customer Trust & Engagement Lead

Pomona College; San Francisco (CA); On-site; USD 91,000 - 133,430; Full time

Job summary

Autodesk is seeking a Customer Trust Engagement Manager in San Francisco, California to enhance customer confidence in its products. The role emphasizes engaging with various customer stakeholders and translating complex topics into meaningful interactions.

Key responsibilities include leading trust engagements, developing relationships, and advocating for customers' needs within Autodesk. Ideal candidates should have 5+ years in a relevant role, excellent communication skills, and a strong understanding of cybersecurity and compliance.

Qualifications

• 5+ years in a customer-facing role focused on trust and security.
• Experience leading discussions on compliance and risk management.
• Ability to communicate complex topics to diverse audiences.

Responsibilities

• Lead customer trust engagements and discussions.
• Communicate security and compliance practices clearly.
• Develop trusted relationships with customer stakeholders.

Skills

Customer trust management

Cybersecurity knowledge

Risk management

Excellent communication skills

Education

Bachelor’s degree or equivalent practical experience

Tools

ISO 27001

SOC 2

Job description

Autodesk is seeking a Customer Trust Engagement Manager in San Francisco, California to enhance customer confidence in its products. The role emphasizes engaging with various customer stakeholders and translating complex topics into meaningful interactions.

Key responsibilities include leading trust engagements, developing relationships, and advocating for customers' needs within Autodesk. Ideal candidates should have 5+ years in a relevant role, excellent communication skills, and a strong understanding of cybersecurity and compliance.