Strategic Customer Solutions Partner

Lever, Inc.

San Francisco (CA)

On-site

USD 120,000 - 170,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Global Wellness Days

Birthday Time-Off

Volunteer Time Off

Job summary

Coupa Software Inc. in San Francisco seeks a Customer Solution Partner to collaborate with Sales on articulating Coupa’s approach, methodology, and scope for delivery projects, emphasizing early value delivery.

You will work with partners, challenging proposal estimates and plans while assembling Coupa's part in proposals. The role requires experience with selling consulting projects or managed services for Software/SaaS, and a proven track record with executive-level prospects.

Qualifications

Proven experience selling consulting projects, solutions, or managed services for a Software/SaaS firm, with expertise in procurement and accounting processes.
Background in managing services engagements for large, multinational customers, demonstrating success with executive-level prospects and C-level executives.
Credible at all levels, adept at building strong relationships internally with customers and partners.

Responsibilities

Identify, qualify, develop, and close new service engagements in collaboration with Account Managers/Sales.
Actively participate in sales cycles, covering all aspects of Coupa services.
Design, estimate, and/or scope engagements, both directly and through partners.
Support the development of customized service offerings to meet client needs.
Provide feedback to the Solution Delivery Team on the suitability of existing packages to customer needs, supporting continuous improvement.