Strategic Customer Programs Manager

American Trim; Sidney (OH); On-site; USD 80,000 - 120,000; Full time

Job summary

American Trim in Sidney, OH, is seeking an experienced individual for a sales role that focuses on coordinating quoting activities and supporting new product launches. Candidates will manage communication between engineering, sales, finance, and operations while overseeing documentation and order processing. The ideal applicant holds a Bachelor's degree in Business or Supply Chain and possesses over 10 years of sales experience in manufacturing, with strong communication and project management skills. Salary details will be discussed during interviews.

Qualifications

• 10+ years of sales experience in a manufacturing or industrial environment.
• 5+ years in a sales leadership role.

Responsibilities

• Coordinate RFQ review, cost model development, and quote approval processes.
• Maintain quote tracking and documentation within internal systems.
• Support communication of awarded, lost, or inactive quotes to internal teams.
• Coordinate new program launches including documentation, project numbers, and part releases.
• Assist Program Managers with project tracking, customer requests, and change management activities.
• Support tooling and project invoicing by gathering required documentation and coordinating with finance and engineering teams.
• Track project and quote status, providing updates during internal meetings.
• Assist with order entry, pricing updates, and EDI order issue resolution.
• Maintain accurate records and documentation related to quoting, program launches, and customer orders.
• Ensure customer requirements are met through supporting cross-functional groups internally to support customer success.

Skills

Strong communication and interpersonal skills

Ability to work collaboratively across departments

Proficient in project management and documentation

Education

Bachelor’s degree in Business, Supply Chain, or related field

Tools

EDI systems

Job description

American Trim in Sidney, OH, is seeking an experienced individual for a sales role that focuses on coordinating quoting activities and supporting new product launches. Candidates will manage communication between engineering, sales, finance, and operations while overseeing documentation and order processing. The ideal applicant holds a Bachelor's degree in Business or Supply Chain and possesses over 10 years of sales experience in manufacturing, with strong communication and project management skills. Salary details will be discussed during interviews.