Strategic Customer Programs Lead

NOKIA; Washington (District of Columbia); On-site; USD 90,000 - 140,000; Full time

Job summary

Nokia is seeking a Project Manager for customer programs and projects. You will oversee cross-functional teams to ensure delivery within scope, schedule, and budget, coordinating with customers and internal stakeholders to maintain quality and profitability.

The role emphasizes planning, risk management, and effective communication to drive successful outcomes and contract fulfillment across project lifecycles.

Qualifications

• Ability to manage customer programs or multiple projects within defined scope, budget, and schedule.
• Ability to align projects with MoO guidelines and Nokia PM methodologies.
• Proactive risk management and stakeholder communication throughout the project life cycle.

Responsibilities

• Manage customer program or single project with defined scope and risk.
• Ensure delivery aligns with budget, scope, and quality.
• Coordinate change management, hand-off, and contract processes.
• Define customization of global processes to meet project requirements.
• Maintain accurate data in project tools and repositories.
• Lead project team and perform line-manager responsibilities as needed.
• Complete project closure and hand-over per contractual requirements.

Skills

Program management

Risk management

Stakeholder management

Budgeting

Communication

Team leadership

Job description

Nokia is seeking a Project Manager for customer programs and projects. You will oversee cross-functional teams to ensure delivery within scope, schedule, and budget, coordinating with customers and internal stakeholders to maintain quality and profitability.

The role emphasizes planning, risk management, and effective communication to drive successful outcomes and contract fulfillment across project lifecycles.