Strategic Customer Program Manager

Comet Plasma Control Technologies; San Jose (CA); On-site; USD 185,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

Tuition reimbursement

401(k) plan

Paid time off

Job summary

Comet Technologies USA, Inc. in San José, California, seeks a Strategic Customer Program Manager to lead complex customer programs and cross-functional teams from engineering to operations.

This role reports to the VP of Product Management and Marketing and focuses on delivering programs on time, within scope, and within budget. Ideal candidates have a bachelor’s in engineering/physics, end-to-end program management in semiconductor or related fields, and strong communication skills.

Qualifications

• End-to-end program management experience in Engineering or R&D.
• Proven collaboration with stakeholders (client/internal) to align plans.
• Strong verbal and written communication across levels.

Responsibilities

• Manage complex customer engagement or programs under VP supervision.
• Lead cross-functional core team to develop program timelines.
• Drive program execution to meet milestones and business objectives.
• Identify roadblocks and implement counter measures.
• Develop risk mitigation plans and escalate issues as needed.
• Interface with regulatory and customer resources to meet requirements.
• Communicate objectives and status across the organization.
• Track and forecast projects for new product positioning and growth.

Skills

Program management

Cross-functional collaboration

Verbal and written communication

Regulatory understanding

Education

Bachelor's in engineering or physics

MBA or graduate degree (plus)

Tools

MS Office

MS Project

Job description

To complement our team, we are looking for a customer- and teamoriented individual for our division Plasma Control Technologies at the San Jose site as a Strategic Customer Program Manager.

Primary Responsibilities

• Manage complex customer engagement or product programs under the supervision of the VP of Product Management and Marketing.
• Lead cross-functional core team including project managers, sales, product managers, R&D and Operation team members to develop program timeline consistent with business strategy and expectations.
• Drive program execution per milestone commitments (program timeline) to customers and achieve business objectives.
• Identify potential roadblocks early and lead the team to develop and implement counter measures; Identify opportunities for improving overall performance of the program.
• Develop plans with core team members to eliminate and/or mitigate risk. If risks cannot be mitigated within the core team, determine appropriate means to communicate and elevate issues to appropriate individuals within the organization.
• Interface with appropriate internal and external resources (regulatory, customers, etc.) to ensure development programs meet regulatory and customer requirements.
• Communicate with all levels of the organization the objectives, status, risks, and needs for the program.
• Tracks and forecasts divisional customer and product projects for new product positioning and new business expansion.

Education And Experience Required

• Bachelor’s degree in engineering or physics; graduate degree or MBA is a plus.
• End-to-end program management experience in Engineering or R&D within a semiconductor chip or equipment companies.
• Demonstrated experience collaborating with program stakeholders (client and internal), end-users, business partners, and technical team members to ensure proper systems and plan alignment.
• Strong verbal and written communication skills with ability to effectively communicate with multiple levels in the organization.
• Previous experience working in a matrixed and geographically diverse business environment.
• Proficient in MS Office (Word, Excel, Outlook) and MS Project.
• Program/Project Management certifications preferred but not required.

The target salary range for this job is approximately $185,000 to $200,000 annually.

• Job summaries account for a range of qualifications, skills, and experience that can be considered. We are committed to making fair and equitable job offers based on a number of factors including but not limited to the job scope, market conditions, and candidate skill level and depth of experience.
• This job may require candidates to produce documentation to ensure compliance with U.S. export control laws.

Why join us? Break new ground with us:

• Work on innovative solutions for global technical challenges
• Benefit from flexible working options
• Take part in Comet’s success through profit sharing
• Work with international colleagues and grow as a team
• Enjoy our diverse educational and career opportunities
• Enjoy a competitive compensation package with comprehensive benefits including medical, dental, and vision care, tuition reimbursement, a 401(k) plan, and a generous paid-time-off package

Comet Technologies USA, Inc.

541 E. Trimble Road

San José, CA 95131

United States

comet.tech/careers