Strategic Customer Program Manager

Comet Group; San Jose, Northern (CA, KY); Hybrid; USD 185.000 - 200.000; Vollzeit

Zusammenfassung

Comet Group is seeking a Strategic Customer Program Manager in San Jose, CA to lead cross-functional teams and manage complex customer programs in engineering/R&D environments within semiconductor tech. The role requires coordinating with stakeholders, mitigating risks, and delivering programs on schedule to support growth and new product initiatives.

The position emphasizes collaboration across sales, product, and operations, with a focus on international coordination and ensuring regulatory

Qualifikationen

• Bachelor’s degree in engineering or physics; MBA is a plus.
• End-to-end program management experience in Engineering or R&D within a semiconductor chip or equipment company.
• Demonstrated experience collaborating with program stakeholders (client and internal) to ensure plan alignment.
• Strong verbal and written communication skills across multiple levels in the organization.
• Experience in a matrixed and geographically diverse business environment.
• Proficient in MS Office (Word, Excel, Outlook) and MSProject.
• Program/Project Management certifications preferred but not required.

Aufgaben

• Manage complex customer engagement or product programs under the VP of Product Management and Marketing.
• Lead cross-functional core team including project managers, sales, product managers, R&D and Operations to develop program timelines.
• Drive program execution per milestone commitments to customers and achieve business objectives.
• Identify roadblocks early and develop countermeasures; identify opportunities for improving performance.
• Develop plans to mitigate risk and escalate issues to appropriate individuals.
• Interface with regulatory and customer resources to meet requirements.
• Communicate objectives, status, risks, and needs for the program to all levels.
• Track and forecast divisional projects for new product positioning and growth.

Kenntnisse

End-to-end program management

Engineering or R&D

Strong communication

Matrixed environment

Ausbildung

Bachelor's degree in engineering or physics

MBA or graduate degree

Tools

MS Office

MSProject

Jobbeschreibung

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Division: Plasma Control Technologies (40000002)

Location:

San Jose, CA, US, 95131

Requisition ID: 2264

Strategic Customer Program Manager

For over 75 years, we have been following our curiosity. It drives us and has made Comet a leading Swiss technology company worldwide. Curiosity and the spirit of research have allowed us to become and remain innovative. For a better and sustainable world.

We develop and produce innovative high-tech components and systems based on X-ray and radio-frequency technology. Our developments make an important contribution to safer, more efficient and more sustainable production, mobility and communication.

In the Plasma Control Technologies (PCT) division, we manufacture specialized components that are required for the precise control of plasma processes and are used in the production of memory chips or touch screens for sensors, smartphones or tablets.

Primary Responsibilities

• Manage complex customer engagement or product programs under the supervision of the VP of Product Management and Marketing.
• Lead cross-functional core team including project managers, sales, product managers, R&D and Operation team members to develop program timeline consistent with business strategy and expectations.
• Drive program execution per milestone commitments (program timeline) to customers and achieve business objectives.
• Identify potential roadblocks early and lead the team to develop and implement counter measures; Identify opportunities for improving overall performance of the program.
• Develop plans with core team members to eliminate and/or mitigate risk. If risks cannot be mitigated within the core team, determine appropriate means to communicate and elevate issues to appropriate individuals within the organization.
• Interface with appropriate internal and external resources (regulatory, customers, etc.) to ensure development programs meet regulatory and customer requirements.
• Communicate with all levels of the organization the objectives, status, risks, and needs for the program.
• Tracks and forecasts divisional customer and product projects for new product positioning and new business expansion.

EDUCATION AND EXPERIENCE REQUIRED

• Bachelor’s degree in engineering or physics; graduate degree or MBA is a plus.
• End-to-end program management experience in Engineering or R&D within a semiconductor chip or equipment companies.
• Demonstrated experience collaborating with program stakeholders (client and internal), end-users, business partners, and technical team members to ensure proper systems and plan alignment.
• Strong verbal and written communication skills with ability to effectively communicate with multiple levels in the organization.
• Previous experience working in a matrixed and geographically diverse business environment.
• Proficient in MS Office (Word, Excel, Outlook) and MSProject.
• Program/Project Management certifications preferred but not required.

The target salary range for this job is approximately $185,000 to $200,000 annually.

*Job summaries account for a range of qualifications, skills, and experience that can be considered. We are committed to making fair and equitable job offers based on a number of factors including but not limited to the job scope, market conditions, and candidate skill level and depth of experience.

Why join us? Break new ground with us

• Work on innovative solutions for global technical challenges
• Benefit from flexible working options
• Take part in Comet’s success through profit sharing
• Work with international colleagues and grow as a team
• Enjoy our diverse educational and career opportunities
• Enjoy a competitive compensation package with comprehensive benefits including medical, dental, and vision care, tuition reimbursement, a 401(k) plan, and a generous paid-time-off package
  

We are curious about you and look forward to receiving your complete online application and will be happy to answer any questions you may have.

For this vacancy, we only consider direct applications. Submissions from recruitment agencies will not be considered.