Strategic Customer Portfolio Lead Field Services

GE Vernova, Inc.; Oklahoma; On-site; USD 120,000 - 199,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

GE Vernova is seeking an experienced professional to act as the primary customer contact for regional support, overseeing maintenance and service activities at customer sites. You will coordinate internal resources, provide ongoing technical-business support, and influence area strategy to improve products and services.

The role requires leadership, communication skills, and the ability to guide programs and projects with minimal resources.

Qualifications

• Bachelor’s Degree from an accredited University or College (OR anAssociate'sdegree from a college or a High School Diploma / GED with 7 years of experience in a power generation industry.
• Minimum of 5 years of Technical Field with Heavy Duty Gas Turbine/and or Steam Power experience

Responsibilities

• Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area
• Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer
• Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area
• Requires specialized knowledge within the function. Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation.
• Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may inform work.

Education

Bachelor’s Degree from an accredited University or College

Associate's degree with 7 years experience in power generation industry

Job description

GE Vernova is seeking an experienced professional to act as the primary customer contact for regional support, overseeing maintenance and service activities at customer sites. You will coordinate internal resources, provide ongoing technical-business support, and influence area strategy to improve products and services.

The role requires leadership, communication skills, and the ability to guide programs and projects with minimal resources.