Strategic Customer Manager – Insurance Solutions

Capital Insurance Group; Reno (NV); Hybrid; USD 92,000 - 153,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Retirement plan

Hybrid work model

Job summary

Capital Insurance Group (CIG) seeks a Customer Manager to own and steward customer relationships within an assigned industry Practice. You will act as a trusted advisor, aligning insurance products, risk management services, and other value-added offerings to meet evolving client needs.

This senior role requires deep P&C insurance expertise, strong analytical and communication skills, and the ability to influence across departments. Hybrid work eligible with Reno, NV and other West Coast offices.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• CPCU, ARM, CIC, CRM or other designation preferred.
• 7+ years of experience in P&C insurance, underwriting, product management, or related field.
• Strong ability to build and manage strategic customer relationships.

Responsibilities

• Owns and steward customer relationships within an assigned industry Practice.
• Aligns insurance products, risk management services, and other value-added offerings to meet client needs.
• Represents the voice of the customer to ensure strategy and service capabilities meet market needs.

Skills

Relationship management

Strategic thinking

Communication skills

Problem solving

Cross-department collaboration

Presentation skills

Leadership experience

Education

Bachelor's degree in Business, Insurance, Risk Management, Finance, Marketing, or related field

Job description

Capital Insurance Group (CIG) seeks a Customer Manager to own and steward customer relationships within an assigned industry Practice. You will act as a trusted advisor, aligning insurance products, risk management services, and other value-added offerings to meet evolving client needs.

This senior role requires deep P&C insurance expertise, strong analytical and communication skills, and the ability to influence across departments. Hybrid work eligible with Reno, NV and other West Coast offices.