Senior Business Solutions Analyst

Capital Insurance Group; Monterey (CA); Hybrid; USD 80,000 - 134,000; Full time

Job summary

The Business Solutions Team at Capital Insurance Group seeks a Senior Business Solutions Analyst to define and prioritize initiatives across policy administration, billing, sales, and customer portal solutions.

You will partner with stakeholders to design and deploy solutions, drive process improvements, and manage complex projects, leveraging Guidewire knowledge where applicable. This hybrid role includes our Monterey, CA office and other locations.

Qualifications

• Bachelor's degree in business, technology, mathematics, or related field (or equivalent experience).
• 5 to 7 years of Business Analysis experience in P&C insurance (Personal Lines, Commercial, Agriculture).
• Guidewire knowledge and experience is ideal.
• Candidates must be authorized to work in the United States without visa sponsorship.

Responsibilities

• Define requirements for policy administration, billing, sales, and customer portal solutions.
• Collaborate with stakeholders to identify and propose solutions and requirements.
• Lead design, development, and deployment of solutions and processes for business needs.

Skills

Communication

Problem Solving

Teamwork

Learning Agility

Education

Bachelor's degree in business or related field

Tools

Guidewire

Job description

Why CIG?

At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career!

Why CIG?

At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career! CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.

Why choose CIG’s Strategy & Innovation Team?

The Business Solutions Team is an excellent place for you to develop as an insurance professional while driving company results. As a team member, you will lead important projects, solve complex business problems, implement creative solutions, and collaborate with various individuals across the organization.

Benefits

• Accrue twenty-one days of Paid Time Off during your first year
• Up to eighty-seven percent of benefits are covered by CIG for you and your family members
  • Medical, Dental, Vision plans, Telehealth
• One hundred percent covered plans
  • Basic Life & AD&D
  • Employee Assistance
  • Leave Management
  • Long Term Disability
  • Short Term Disability (Outside of CA)
  • Employee Benefit Advocacy Hot Line
• Family Caregiver Support (Homethrive)
• Child Care Resources (Tootris)
• Business Travel Accident Protection
• Voluntary benefit offerings
  • Short-term Disability (CA only)
  • Voluntary Life AD&D self, spouse, and child plans
  • Flexible Spending (FSA)
  • Health Savings (HSA)
  • Hospital Indemnity
  • Accidental Injury
  • Pet Insurance
  • Commuter Benefit
• Critical Illness
• ARAG Legal Services
• Norton LifeLock
• Nine paid holidays, plus two floating holidays
• Above and Beyond Reward Recognition Program
  • Kudos & Shout Out Points Program
  • Quarterly Above and Beyond Bonus Program
  • Annual Above and Beyond Bonus Program
• Competitive compensation
  • Base compensation
  • Salary Management Spot Bonuses
  • Annual Incentive/Profit sharing program, potential payout annually based on company results.
• Discount partnerships
  • Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more
• Insurance, educational reimbursement, and bonus programs
• Employee Referral Bonus Program
• Home and Auto Insurance Discount Program.
• Paid Volunteer Time – Through company-planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
• Retirement savings benefit (401k and Roth + match)
• Health & Financial Wellness
  • Wellness platform, tools, and events - Vitality
  • Health Savings Account – match
  • Financial Wellness Resources

Work Environment

This is a hybrid-eligible position, where Monday through Wednesday would be working in one of our offices, with Thursday and Friday eligible for work-from-home days. Office locations include: Reno (NV), Monterey (CA), Roseville (CA), Bakersfield (CA), Phoenix (AZ), and Spokane (WA).

Job Overview

The Business Solutions Team represents all business stakeholders in the definition and prioritization of the initiatives, projects, and efforts within CIG.

The Senior Business Solutions Analyst facilitates design, development, and deployment of solutions, tools, and processes required by stakeholders, including policy administration, billing, sales, and customer portal solutions. This role is a core member of the Business Solutions Team and will engage in thought partnership with business stakeholders to identify and recommend solutions to business needs. This role will work with Business Solutions colleagues and business stakeholders to identify, recommend, and define requirements for solutions to business stakeholder needs, particularly with the most complex projects.

Minimum Requirements

• Bachelor's degree in business, technology, mathematics, or related field (or equivalent experience), and continuing education related to the job.
• 5 to 7 years of Business Analysis experience or related work experience in P&C insurance (Personal Lines, Commercial, Agriculture), particularly with respect to operations, business processes and business solutions with demonstrated achievements and/or progressive responsibilities.
• Guidewire knowledge and experience is ideal.
• An ability to quickly learn and apply acquired knowledge essential to the position.
• Robust communication skills through written and verbal communication, with technical and non-technical audiences
• Aptitude to promote and foster teamwork and a collaborative work-environment.
• Strong problem solving and problem identification skills to Identify and mitigate obstacles and conflicts in advance.
• Candidates must be authorized to work in the United States without the need for current or future visa sponsorship.

Career Path Potential

• Senior Business Solutions Analyst-Team Lead
• Business Solutions Lead Analyst-Supervisor
• Business Solutions Process Manager
• Business Solutions Manager

Salary Range

$80,415.00 - $133,624.00

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.