Strategic Customer Analytics Lead

Kraft Heinz; Illinois; Hybrid; USD 78,000 - 97,000; Full time

Benefits offered by this job

Health benefits

Bonus program

Hybrid work schedule

Job summary

Kraft Heinz is seeking an insight-driven Customer Sales Analyst to support the Kroger team. You will deliver category research, insights, and recommendations to drive customer growth and business outcomes.

You will collaborate with Sales and Corporate teams to forecast, report on performance, and develop selling stories for external meetings, while supporting the customer’s unit and revenue goals.

Qualifications

• Prior experience in business analytics with a national retailer or manufacturer.
• Strong leadership skill with ability to link strategies and objectives to develop a plan and drive action.
• Strong quantitative and analytical capabilities with high proficiency in data analysis.
• Strong verbal and written communication and presentation skills.
• Excellent collaborator and proven ability to work as a team.
• Excellent time management and prioritization skills. Must be a self-starter.
• Experience with 3rd party data.

Responsibilities

• Identify insights, present learning, and deliver business recommendations to drive joint business growth.
• Collaborate with the sales & corporate teams to achieve customer unit, revenue, distribution, feature, and display goals.
• Design, prepare and deliver regular category, customer, and account performance reports.
• Lead forecasting for team including base volume drivers, incremental event lift forecasts and inventory impacts to monthly revenue call.
• Conduct annual category reviews and quarterly assessments of key business drivers.
• Deliver ad-hoc analysis with curiosity and agility, in a way that proactively uncovers business opportunities.
• Develop & build impactful customer specific selling stories that reflect key category business-building initiatives.
• Partner with the Sales team to prepare, lead and deliver materials for external meetings.
• Attend customer meetings to assist sales team in presenting business cases.
• Identify, memorialize and scale best practice across the analyst organization.

Skills

Data analysis

Leadership

Excel

Communication

Collaboration

Time management

3rd party data

Microsoft Office Suite

Education

Bachelor’s degree preferred in Business Administration and/or related field

Tools

Microsoft Office Suite

Job description

Kraft Heinz is seeking an insight-driven Customer Sales Analyst to support the Kroger team. You will deliver category research, insights, and recommendations to drive customer growth and business outcomes.

You will collaborate with Sales and Corporate teams to forecast, report on performance, and develop selling stories for external meetings, while supporting the customer’s unit and revenue goals.