Sr. Analyst, Customer Data & Analytics - Kroger

Kraft Heinz; Cincinnati (OH); Hybrid; USD 89,800 - 112,200; Full time

Benefits offered by this job

Hybrid work model

Health benefits

Wellbeing programs

Job summary

Kraft Heinz is seeking a Sr. Analyst, Customer Data & Analytics to join our Kroger team and help drive data literacy across multiple groups. This role supports the sales organization by coordinating reporting, enabling insights, and guiding data-driven improvements.

The position blends data analysis with business collaboration, emphasizing internal system knowledge and continuous optimization. It is a hybrid office role with limited travel and a salary commensurate with experience.

Qualifications

• Ability to analyze large data sets and provide key insights.
• Commercial background and the ability to translate data into analytic solutions.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent communication, listening, and people skills.
• Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
• Familiarity with Kroger systems: Trade Point, Stratum, M6.

Responsibilities

• Manage day-to-day reporting and coordinate sales analysis and presentation needs.
• Learn and manage internal Kraft Heinz systems – Compass.
• Provide guidance on reporting needs, focus areas, and continuous improvement.
• Review and optimize data communication needs and reporting as needed.
• Collaborate with sales and growth managers to integrate qualitative data and provide holistic insights.
• Identify opportunities for account teams and develop new ways to use attribution to drive value and speed of insights delivery.

Skills

Data analysis

Communication skills

Analytical thinking

Problem solving

Collaboration

Prioritization

Tools

Trade Point

Stratum

M6

Job description

Kraft Heinz is seeking a Sr. Analyst, Customer Data & Analytics to join our Kroger team and play a critical role in supporting our broader sales team. This role will champion data literacy across multiple teams, facilitate training, gather feedback for solution improvements, and overall data analytics needs.

Key Responsibilities

• Manage day-to-day reporting and coordinate sales analysis and presentation needs
• Ability to learn and manage internal Kraft Heinz systems - Compass
• Provide guidance and direction on reporting needs, focus areas, and continuous improvement
• Review and optimize data communication needs and reporting as needed
• Collaborate with sales and growth managers to integrate qualitative data and provide holistic insights
• dentify opportunities for account teams and develop new ways to use attribution to drive value and speed of insights delivery

Requirements

• Familiarity with Kroger systems - Trade Point, Stratum, M6
• Ability to analyze large data sets, apply data validation and synthesis methods, and provide key insights
• Commercial background and social skills to understand context and drive analytic solutions
• Strong analytical, critical thinking, and problem-solving skills
• Excellent communication, listening, and people skills
• Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines

Preferences

• Understanding of BI Dashboard tools, preferably Power BI
• Previous experience in the CPG industry or working with Kroger

Work Environment

This is a hybrid office role with limited travel, working in an open workspace. The schedule is salaried and exempt, requiring flexibility to meet customer and internal expectations.

Physical Demands

Willingness to drive and/or travel as needed (2-3x year max)

Ability to operate a computer and view screens for the majority of the work schedule

New Hire Base Salary Range

$89,800.00 - $112,200.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits

Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Cincinnati Sales

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.