Strategic Credit & Collections Specialist

Ferguson; Portland (OR); On-site; USD 28,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401(k) with company match

Paid parental leave

Employee discounts

Job summary

Ferguson in Portland seeks an experienced credit/collections professional to align credit activities with customer relations and enterprise goals. You will implement policies, manage delinquent accounts, and prepare status reports while coordinating with teams across the organization.

The role requires solid experience in credit or accounting, along with strong communication skills and proficiency in Microsoft Office.

Qualifications

• Previous experience in credit management or similar accounting or finance roles preferred.
• Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
• Strong oral and written communication skills.

Responsibilities

• Maintain consistency between credit and collection activities and the organization's overall customer relations strategy.
• Implement credit policies to maintain an acceptable risk level, prompt payments, and minimize credit losses.
• Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts.
• Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions.
• Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.
• Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships. Work closely with peers at different credit management levels and support them as needed.
• Support enterprise business and sales objectives through efficient performance of job responsibilities.

Skills

Strong communication

Tools

Microsoft Office

Job description

Ferguson in Portland seeks an experienced credit/collections professional to align credit activities with customer relations and enterprise goals. You will implement policies, manage delinquent accounts, and prepare status reports while coordinating with teams across the organization.

The role requires solid experience in credit or accounting, along with strong communication skills and proficiency in Microsoft Office.