Strategic Corporate Communications Lead

The Joint Chiropractic; Scottsdale (AZ); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k w/company match

PTO Accrual

Complimentary Joint Membership

Job summary

The Joint Chiropractic, headquartered in Scottsdale, AZ, is seeking a Corporate Communications Manager to shape how we connect, inform, and engage our corporate teams, franchise owners, and clinics. This role leads strategy and execution across the organization, balancing creative content with operational discipline and data-driven decision-making.

Responsibilities include managing weekly communications, the BackBone magazine, and executive messaging, while measuring engagement and improving

Qualifications

• Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or a related field.
• 5+ years of corporate or internal communications experience, including ownership of communications programs, channels, or strategy.
• Franchise, multi-unit, or public company experience preferred.

Responsibilities

• Lead communications intake and planning, evaluating requests, gathering information, prioritizing needs, and determining messaging, audience, timing, and delivery channels.
• Translate business priorities into thoughtful communications strategies that align with The Joint Chiropractic's vision and support organizational initiatives and change management.
• Manage recurring communications, including weekly field emails, the monthly BackBone digital magazine, CEO communications, and organizational announcements.
• Own the editorial strategy and development of BackBone, using readership and engagement analytics to improve content, increase readership, and strengthen the value of features such as Compliance Corner, clinic spotlights, and franchisee resources.
• Establish communication metrics, reporting, and scorecards to evaluate effectiveness, identify trends, and improve engagement across channels.
• Build and improve communications processes, including intake workflows, editorial calendars, templates, distribution practices, and franchisee resources such as SharePoint.
• Serve as a trusted communications partner to executive leadership, confidently advising on messaging and approach while coordinating with Marketing, Public Relations, IT, and functional teams.
• Deliver and maintain CORE (Clinic Owner Readiness Essentials) communications training for new franchise owners, including guidance on communication channels, tools, standards, and public relations practices.
• Leverage AI and emerging tools to streamline workflows and support content development while maintaining accuracy, sound judgment, and a thoughtful human touch

Skills

Corporate communications

Internal communications

Executive communications

Project management

Data-driven decision making

Stakeholder management

Education

Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or related field

Tools

Asana

SharePoint

Microsoft Office

Email distribution platforms

Job description

The Joint Chiropractic, headquartered in Scottsdale, AZ, is seeking a Corporate Communications Manager to shape how we connect, inform, and engage our corporate teams, franchise owners, and clinics. This role leads strategy and execution across the organization, balancing creative content with operational discipline and data-driven decision-making.

Responsibilities include managing weekly communications, the BackBone magazine, and executive messaging, while measuring engagement and improving