Strategic Content Designer for AI-Driven UX

Cvent, Inc.; Tysons (VA); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Hybrid: 2 days in office

Competitive benefits package

Job summary

Cvent, Inc. is seeking a talented Content Designer to join our UX team. You will craft product narratives, collaborate with product design, researchers, and engineers to guide users and ensure content is clear, inclusive, and accessible.

Responsibilities include leading content initiatives, mentoring designers, and scaling content systems across multi-product platforms. A strong emphasis on user-centered language and localization is required.

Qualifications

• Bachelor’s degree in English, Communications, HCI, Design or related field, plus 36 months in Content Designer/UX role.
• Proficiency with Figma for UX writing and design systems.
• Experience with localization/translation tools for global audiences.
• Ability to ensure product content meets WCAG accessibility standards.

Responsibilities

• Develop and execute content strategies across the customer journey.
• Lead content design and UX excellence across teams.
• Define governance for product language and a unified voice across platforms.
• Collaborate with product, design, engineering, and research to shape user journeys.
• Own and deliver high-impact content initiatives with leadership responsibilities.
• Mentor and develop content designers.
• Craft inclusive, accessible, localized product content.
• Translate complex workflows into clear user-facing language.
• Leverage research, analytics, and testing to guide content decisions.
• Lead content audits and usability evaluations to continuously improve the product experience.
• Establish content systems, including style guides and design patterns.
• Design scalable content architecture to support multi-product ecosystems.
• Define and document content strategy and best practices.

Skills

Content strategy

UX writing

Leadership

Workshop facilitation

Education

Bachelor's degree in English/Communications/HCI/Design

Tools

Figma

Localization tools

Job description

Cvent, Inc. is seeking a talented Content Designer to join our UX team. You will craft product narratives, collaborate with product design, researchers, and engineers to guide users and ensure content is clear, inclusive, and accessible.

Responsibilities include leading content initiatives, mentoring designers, and scaling content systems across multi-product platforms. A strong emphasis on user-centered language and localization is required.