Strategic Consulting & Growth Manager, Digital Health Solutions

1000 Abbott Laboratories Inc(ALI); United States; Remote; USD 129,000 - 259,000; Full time

Benefits offered by this job

Career development

Excellent retirement savings plan

Tuition reimbursement

Freedom to Save student debt program

FreeU education benefit

Job summary

Abbott is a global healthcare leader seeking a Strategic Consultant leader to guide a team serving U.S. healthcare organizations. You will drive operational improvements, digital transformation, and strategy while expanding Abbott Digital Health Solutions within existing accounts.

You will engage with healthcare leaders, align priorities with business objectives, and collaborate with Sales, Customer Success, and Delivery to deliver measurable outcomes.

Qualifications

• Bachelor's degree or equivalent experience required.
• 8+ years in healthcare technology, digital health, diagnostics, consulting, software solutions, or related field.
• 3+ years leading customer-facing teams.
• Proven success in enterprise customer growth, strategic account management, or software sales.
• Strong executive communication, presentation, and relationship-building skills.
• Ability to influence stakeholders across complex healthcare organizations.

Responsibilities

• Lead, develop, and mentor a team of Strategic Consultants serving healthcare organizations across the United States.
• Act as trusted advisor on operational improvement, digital transformation, and healthcare tech strategy.
• Drive growth within existing accounts through Abbott Digital Health Solutions and consulting services.
• Partner with customers and cross-functional teams to align priorities with long-term objectives.
• Collaborate with Sales, Customer Success, and Delivery teams to ensure optimized outcomes.

Skills

Executive communication

Relationship building

Leadership

Strategic thinking

Education

Bachelor's degree or equivalent experience

MBA or advanced degree

Job description

JOB DESCRIPTION:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Working at Abbott You can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life.

You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

At Abbott, we are helping healthcare organizations improve operational performance, enhance patient care, and accelerate digital transformation through innovative diagnostic and digital health solutions.

Key Responsibilities

• Leadership Lead, develop, and mentor a team of Strategic Consultants serving healthcare organizations across the United States.
• Strategic Consulting & Customer Engagement Serve as a trusted advisor to healthcare leaders, providing guidance on operational improvement, digital transformation, and healthcare technology strategy. Support customer discovery sessions, workflow assessments, and strategic planning engagements. Help customers identify opportunities to improve clinical, operational, and financial performance through the use of Abbott Digital Health Solutions. Facilitate executive discussions that align customer priorities with long-term technology and business objectives.
• Commercial Growth Drive growth within existing customer accounts through expansion of Abbott's Digital Health Solutions portfolio and consulting services. Partner with Digital Health Sales Executives on strategic sales opportunities, executive presentations, business case development, and account planning activities. Identify and develop opportunities for additional software adoption, optimization services, and consulting engagements. Contribute to revenue growth through achievement of consulting services and expansion objectives.
• Customer Value & Long-Term Partnership Partner closely with Customer Success Managers to support customers throughout their value realization journey. Participate in executive business reviews and strategic account discussions to understand customer progress, outcomes, and future priorities. Help translate realized customer value into opportunities for optimization, growth, and broader adoption of Abbott solutions. Foster strong executive relationships that support customer retention and long‑term partnership.
• Cross-Functional Collaboration Work closely with Customer Success, Project Management, Professional Services, Product Management, Marketing, and Support teams to deliver a coordinated customer experience. Maintain executive alignment throughout implementation and optimization initiatives. Advocate for customer needs and provide feedback that helps shape product and business strategy.

Qualifications Required

• Bachelor's degree or equivalent experience.
• Minimum of 8 years of experience in healthcare technology, digital health, diagnostics, consulting, business development, software solutions, or a related field.
• Minimum of 3 years of experience leading customer‑facing teams.
• Demonstrated success supporting enterprise customer growth, strategic account management, or software sales initiatives.
• Strong executive communication, presentation, and relationship‑building skills.
• Ability to influence stakeholders across complex healthcare organizations and cross‑functional teams.

Preferred Experience

• Experience in diagnostics, laboratory informatics, healthcare information technology, or digital health solutions.
• Experience leading strategic consulting, advisory, customer success, or business transformation initiatives.
• Knowledge of healthcare operations, laboratory workflows, and clinical environments.
• MBA or other advanced degree in business, healthcare, or a related field.

What Success Looks Like

Success in this role will be defined by the ability to build a high‑performing consulting organization, strengthen customer partnerships, drive consulting services and software expansion growth, and work collaboratively across Sales, Customer Success, and Delivery teams to help customers achieve meaningful business outcomes.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

The base pay for this position is $129,300.00 - $258,700.00. In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Sales Force

DIVISION: CRLB Core Lab

LOCATION: United States of America : Remote

ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential - because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions - across the spectrum of health, around the world, for all stages of life. Whether it’s next‑generation diagnostics, life‑changing devices, science‑based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well‑being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.