Enterprise Account Manager - Pennsylvania & Western NY

Thornton Tomasetti; United States; On-site; USD 113,000 - 227,000; Full time

Benefits offered by this job

Health coverage

Retirement plan

Tuition reimbursement

Education benefits

Job summary

Abbott is seeking an Enterprise Account Manager to sell Core Diagnostics to strategic named accounts in the Pennsylvania & Western NY region. The role focuses on senior relationships, retention, penetration, and new business across the full product line.

You will lead complex multi-stakeholder deals, manage account plans, and coordinate resources to deliver Abbott value propositions and long-term growth. Travel up to 75-80% is expected.

Qualifications

• Proven ability to build long-term strategic relationships with C-suite executives.
• Experience selling in healthcare, informatics, technology or consultancy markets.
• Demonstrated success in value-based, multi-stakeholder selling and cross-functional teams.

Responsibilities

• Develop and manage strategic named accounts with senior-level relationships.
• Forecast, plan and execute multi-year account strategies and tactics.
• Negotiate contracts and close high-value deals with executives.
• Collaborate with internal teams to deliver customized solutions and outcomes.

Skills

Executive relationships

Healthcare sales

Solution selling

Negotiation

Public speaking

Education

Bachelor's degree

MBA preferred

Job description

Company Overview

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

Job Title and Territory

The Opportunity The Enterprise Account Manager works remotely within the Core Diagnostics Division and will be responsible for the Pennsylvania & Western NY territory. This position sells the entire Abbott Core Laboratory Diagnostics Division product line to large, complex strategic named accounts and strategic named prospect accounts. This role will focus on the strategic customer relationship, retention, penetration, and net new customer selling.

Key Responsibilities

Primary responsibilities include establishing and building senior-level relationships and leveraging them in driving new profitable sales and protecting base business. Understanding and assessing customers’ business objectives, strategies, and requirements, identifying innovative solutions to meet account needs, and overall account management including detailed account planning and sales forecasting.

What You’ll Work On Responsible for driving profitable revenue and closing opportunities within strategic named accounts by initiating, developing and/or delivering unique solutions that result in improved customer outcomes and benefits Abbott, ensures all commitments are met. Investigates and understands the strategic account and their business environment including goals, objectives, strategies and competitive situation. Identifies industry trends and changing market regulations and understands impact on strategic accounts. Experience in managing & negotiating E2E complex, multi-level, multi-stakeholder solution selling processes. Maintains a detailed understanding of customer decision makers and influencers, builds and preserves customer relationships to leverage in driving new sales and protecting base business. Identifies opportunities or acts upon previously identified opportunities to prepare and deliver account-specific Abbott value propositions resulting in positive action. Understands, analyzes, and accurately interprets key financial performance indicators for strategic accounts and how Abbott’s solutions will impact targeted financial objectives. Negotiates contracts resulting in long‑term commitments. Provides leadership and direction regarding all Abbott interactions with strategic accounts, and acts as a trusted advisor to the customer. Integrates information from ongoing business analysis and assessment into a multi‑year plan and leads through persuasion and personal influence an internal ‘selling’ team to develop an actionable account strategy with short‑term tactics to achieve desired results. Coordinates all appropriate Abbott resources to execute the strategic account plan including assigning roles, expectations, responsibilities, and timelines, engages members of the team through ongoing communication, tactical planning, and execution. Acts as an internal advocate for the customer, cultivates Abbott internal relationships and leverages to drive business objectives. Direct sales responsibility selling to the ‘C Suite’ or senior executives establishing long‑term relationships that must be leveraged to drive new and protect existing business. Manage a diverse portfolio of multi‑location accounts, overseeing a significant existing business and driving annual growth through strategic customer acquisition and expansion initiatives. Responsible for the P&L for each customer as well as developing the profitable growth that is needed to achieve LRP commitments.

Territory

This role is a remote field‑based position. Candidates must reside in territory. Territory covers the whole state of Pennsylvania and Western New York. The ideal candidate would be based out of metros in territory: Philadelphia, Pittsburgh, Buffalo, Albany Ability to travel up to 75%-80% in assigned territory and other locations in the US to attend training and support business needs. Overnights included.

Required Qualifications

Bachelor’s degree 5+ years of experience as a consultative partner/seller managing B2B businesses with proof of working with executives and C‑suites in the healthcare, informatics, communications, technology or consultancy industry. Has led complex enterprise deals led by self of $1 MM+. Proven ability to build long‑term strategic and senior‑level relationships and demonstrated capability to uncover a large complex organization’s strategic long‑term plan and short‑term tactics and translate them into a winning solution. Has acquired a few healthcare, technology or consultancy‑related qualifications and credentials and has built a professional identity. Can advise and consult a client. Proven success as an expert in all aspects of value‑based, solution selling and ability to work in cross‑functional teams to meet clearly defined objectives that benefit the company and customer. Ability to effectively communicate, speak in public, and adapt to rapidly changing environments is a must. Executive‑level business and financial acumen, strong team leadership skills, and knowledge of all products and services. They should be an expert in ‘getting things done’ within the company and possess strong negotiation skills, critical thinking, and problem‑solving skills. Additionally, must have strong internal and external networking skills with robust interpersonal skills that will develop and enhance long‑term relationships. Ability to travel up to 75%-80% in assigned territory and other locations in the US to attend training and support business needs.

Preferred Qualifications

Advanced degree (MBA) in business, life sciences, engineering or related technical discipline. 7+ years of experience developing and selling customized solutions to senior level/C‑suite executives in healthcare institutions. 7+ years of experience understanding performance metrics in Hospital or Laboratory settings and recommending solutions accordingly. Understanding of the diagnostics industry. Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Compensation

The base pay for this position is $113,300.00 – $226,700.00 In specific locations, the pay range may vary from the range posted.

Job Family and Location Details

JOB FAMILY: Sales Force DIVISION: CRLB Core Lab LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)

Equal Opportunity

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. Abbott is an Equal Opportunity Employer, committed to employee diversity. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Company Philosophy

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next‑generation diagnostics, life‑changing devices, science‑based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well‑being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.