Strategic Connectivity Account Manager — Social Impact Leader

Remote; San Francisco (CA); On-site; USD 120,000 - 190,000; Full time

Job summary

SpaceX is seeking an Account Manager for Starlink Strategic Connectivity to lead a portfolio of enterprise customers from onboarding through long-term retention. You will shape engagement strategies, coordinate with partners, and drive measurable social impact in education, healthcare, and economic development in remote regions.

You will collaborate with international stakeholders, define policy changes, and deliver executive-level communications and impact reports, while navigating demanding

Qualifications

• Bachelor’s degree required.
• 3+ years in consulting, PM, or strategic planning.
• 2+ years in external-facing roles with vendors/contracts.

Responsibilities

• Serve as primary contact for Strategic Connectivity accounts from onboarding to long-term retention.
• Develop engagement strategies and content for underserved communities to enable growth.
• Identify requirements and manage expectations with stakeholders and customers.
• Gather feedback to influence programmatic and technical development for growth.
• Champion end-to-end ownership to drive growth and streamline processes.
• Define and communicate social impact narratives with measurable outcomes in education, healthcare, and development.
• Manage partnerships with international aid organizations and regulatory bodies.
• Advocate for internal policy changes integrating social impact into Starlink culture.

Skills

Leadership

Negotiations

Project management

Stakeholder management

Executive communication

Education

Bachelor's degree

Job description

SpaceX is seeking an Account Manager for Starlink Strategic Connectivity to lead a portfolio of enterprise customers from onboarding through long-term retention. You will shape engagement strategies, coordinate with partners, and drive measurable social impact in education, healthcare, and economic development in remote regions.

You will collaborate with international stakeholders, define policy changes, and deliver executive-level communications and impact reports, while navigating demanding