Strategic Community Forecasting & Demand Planning Analyst

Vacations Worldwide; Northern (KY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Airbnb in the United States is seeking a Community Support Forecasting and Demand Planning Analyst to own demand forecasting across Global Operations channels (phone, messaging, email, back-office) and to design robust statistical models that support scalable workforce decisions.

The role blends planning, analytics and partner management in a fast-changing environment, with spike-prone travel support demand and a focus on data-driven insights to optimize staffing.

Qualifications

• Demand forecasting and statistical modeling across Global Operations channels.
• Designing and maintaining robust statistical models.

Responsibilities

• Own short-, mid-, and long-term demand forecasting across all Global Operations channels.
• Design, develop and maintain statistically robust models to support workforce decisions.

Skills

Statistical modeling

Contact centre experience

Forecasting analytics

Job description

Airbnb in the United States is seeking a Community Support Forecasting and Demand Planning Analyst to own demand forecasting across Global Operations channels (phone, messaging, email, back-office) and to design robust statistical models that support scalable workforce decisions.

The role blends planning, analytics and partner management in a fast-changing environment, with spike-prone travel support demand and a focus on data-driven insights to optimize staffing.