Global Community Forecasting & Capacity Planner

airbnb, Inc.; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonus

Equity

Employee Travel Credits

Job summary

Airbnb, Inc. is hiring a Community Support Forecasting and Demand Planning Analyst to oversee demand forecasting for multi-channel operations. With a focus on advanced analytics, this role demands 10+ years of experience in forecasting, capacity planning, and stakeholder communication. Candidates should possess a strong quantitative background, a bachelor's degree in a related field, and strong skills in SQL, Python, and Excel. The position emphasizes optimizing costs while improving customer experience across global operations.

Qualifications

• 10+ years of experience in demand forecasting and applied analytics.
• Strong foundation in probability, statistics, and optimization.
• Hands-on experience with forecasting and capacity models.

Responsibilities

• Own short-term, mid-term, and long-term demand forecasting.
• Design and maintain demand forecasting models.
• Present forecast methods and outcomes to stakeholders.

Skills

Demand forecasting

Capacity planning

Advanced analytics

Communication skills

SQL

Python

Excel

Statistical modeling

Education

Bachelor’s degree in Mathematics, Statistics, Operations Research, Engineering, Economics, Data Science, or related field

Tools

Tableau

WFM tools (NICE, Verint, Aspect)

Planning platforms (Anaplan)

Job description

Airbnb, Inc. is hiring a Community Support Forecasting and Demand Planning Analyst to oversee demand forecasting for multi-channel operations. With a focus on advanced analytics, this role demands 10+ years of experience in forecasting, capacity planning, and stakeholder communication. Candidates should possess a strong quantitative background, a bachelor's degree in a related field, and strong skills in SQL, Python, and Excel. The position emphasizes optimizing costs while improving customer experience across global operations.