Strategic Communications Specialist

Asurion; Nashville (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

Asurion is seeking a Strategic Communications Specialist to shape and execute integrated communication strategies across projects and audiences. You’ll partner with leaders to align messages with goals, analyze data, and deliver high-quality content using AI-enabled tools in a fast-paced environment.

The role emphasizes collaboration, stakeholder influence, and ongoing modernization of communications practices, including governance of AI use and exposure to change management initiatives.

Qualifications

• Bachelor’s degree in a relevant field.
• Progressive experience in strategic communications or related areas.
• Experience supporting executive leadership communications preferred.
• Ability to translate data into actionable insights.
• Comfort with AI-enabled communication technologies.

Responsibilities

• Support, shape, and execute integrated communication strategies.
• Partner with leaders to identify opportunities and risks.
• Create communication plans, messaging frameworks, and content.
• Provide counsel on stakeholder communications and channel selection.
• Analyze performance metrics and audience sentiment for insights.
• Leverage emerging technologies, including AI-enabled tools.
• Establish best practices for AI use and modernization.
• Coordinate messaging across teams with multiple deadlines.
• Influence cross-functional stakeholders and mentor juniors.

Skills

Strategic communications

Communication analytics

Executive presence

Stakeholder management

Content development

Cross-functional collaboration

Education

Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Business, or related field

Tools

AI-enabled tools

Job description

Position Overview

The Strategic Communications Specialist supports, shapes, and executes integrated communication strategies for assigned projects, audiences, and business areas. Operating as a senior professional, this role partners across teams to gather inputs, ensure accuracy, and deliver timely, high-quality communications that align with organizational goals, culture, and brand standards. Leveraging audience insights, business context, data analytics, and emerging technologies—including AI-enabled communication tools, the specialist optimizes communication effectiveness and stakeholder impact. The role provides consultative guidance to leaders, identifies communication risks and opportunities, and balances strategic thinking with hands-on execution in a fast-paced, evolving environment.

Job Profile Name

Strategic Communications Specialist

Management Level

39 - Senior Professional

Position Overview

The Strategic Communications Specialist supports, shapes, and executes integrated communication strategies for assigned projects, audiences, and business areas. Operating as a senior professional, this role partners across teams to gather inputs, ensure accuracy, and deliver timely, high-quality communications that align with organizational goals, culture, and brand standards. Leveraging audience insights, business context, data analytics, and emerging technologies—including AI-enabled communication tools, the specialist optimizes communication effectiveness and stakeholder impact. The role provides consultative guidance to leaders, identifies communication risks and opportunities, and balances strategic thinking with hands-on execution in a fast-paced, evolving environment.

Key Responsibilities

• Support, shape, and execute communications strategies for assigned initiatives, audiences, or business areas.
• Partner with leaders and stakeholders to identify communication opportunities, risks, and desired outcomes; serve as a consultative communications partner as needed.
• Create communication plans, messaging frameworks, and content that drive organizational effectiveness and employee engagement.
• Provide counsel on stakeholder communications, message positioning, channel selection, and communication effectiveness.
• Analyze communication performance, stakeholder feedback, engagement metrics, and audience sentiment to inform recommendations and actionable insights.
• Evaluate and leverage emerging technologies, including AI-enabled tools, to improve communication quality, efficiency, and scalability.
• Establish and promote best practices for AI use and continuously identify opportunities to modernize communication approaches and enhance stakeholder experiences.
• Coordinate messaging across teams and channels; manage multiple deadlines and competing priorities with strong attention to detail.
• Influence cross-functional stakeholders, mentor junior team members informally, and coordinate communications workstreams without direct authority.

Education And Experience

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Business, or related field.
• Progressive experience in strategic communications, employee communications, corporate communications, public relations, or related disciplines.
• Demonstrated experience supporting communication strategies that create measurable business outcomes; portfolio demonstrating strategic work.
• Preferred: Experience supporting executive leadership communications; using communication analytics to drive decisions; leveraging AI-enabled communication technologies and workflow automation.
• Preferred: Exposure to organizational change and transformation communications; crisis, issues, or reputation management; and experience in corporate, consulting, or agency environments supporting large-scale organizations.

Knowledge, Skills, And Abilities

• Strategic communications consulting, planning, and execution.
• Communication measurement, analytics, data storytelling, and insight generation.
• Basic understanding of AI-assisted communication technologies and digital communication platforms.
• Advanced writing, editing, presentation, and message development expertise; basic graphic design knowledge.
• Strategic thinking, business acumen, sound judgment, and decision-making.
• Strong attention to detail; ability to meet deadlines and navigate ambiguity and competing priorities.
• Executive presence, consultative influence, and stakeholder relationship management.
• Strong collaboration skills; ability to coordinate messaging across teams and channels.
• Continuous learner with a growth and innovation mindset.

Travel Requirements

• Travels: Occasional travel for meetings or events.
• % of Time: Up to 10%.
• Overnight Travel: Infrequent, as business needs dictate.

Physical Demands

• Stationary Position: Frequently
• Vision: 20/20 corrected vision
• Hearing: Receive detailed information if spoken to