Strategic Communications Associate for Small Business Impact

Testing Site - JPMC; Jersey City (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorganChase is seeking a Communications Senior Associate in the Consumer and Community Banking group to support small business initiatives. The role spans media relations, internal communications, event logistics, editorial calendars, social content, and cross-functional project management with senior leaders.

The position emphasizes writing, editing, storytelling, and delivering timely messaging across brand, PR, content, and government relations.

Qualifications

• Strong writing and editing skills with the ability to tailor messages for multiple audiences.
• Experience supporting media relations and internal communications (events, newsletters, intranet).
• Experience managing multiple projects and deadlines in a fast-paced environment.
• Strong partner management skills and interpersonal abilities.
• Collaborative team player with independence, energy, integrity, and respect for diverse perspectives.
• Bachelor's degree required.

Responsibilities

• Support execution of communications plans for firmwide small business initiatives and Business Banking programs; draft and edit press materials, pitches, speaking points, and thought leadership content.
• Assist with media relations for external events: track coverage, maintain press lists, support responses to media inquiries.
• Coordinate internal communications: town halls, employee events, newsletters, intranet updates.
• Provide logistical and communications support for internal events, ensuring clear messaging and employee engagement.
• Maintain and update editorial calendars (internal and external) for timely messaging.
• Assist in creating and scheduling social content to amplify key messages across platforms.
• Collaborate with partners across the firm (Corporate Communications, Marketing, Government Relations, and Business Banking).
• Track and report on communications metrics, media coverage, and engagement; inform future strategy.
• Help position JPMorganChase as the nation's leading bank for small business, highlighting impact and connecting policymakers with Main Street.
• Oversee cross-functional workstreams with focus on timelines, milestones, and risk/issue management.
• Lead executive updates: deck templates, stakeholder inputs, meetings, and status-review workflows.

Skills

Writing skills

Editing skills

Storytelling

Media relations

Project management

Collaboration

Education

Bachelor's degree

Tools

Project planning tools

Job description

JPMorganChase is seeking a Communications Senior Associate in the Consumer and Community Banking group to support small business initiatives. The role spans media relations, internal communications, event logistics, editorial calendars, social content, and cross-functional project management with senior leaders.

The position emphasizes writing, editing, storytelling, and delivering timely messaging across brand, PR, content, and government relations.