Strategic Commercial Growth & Project Manager

Medium; Little Rock (AR); On-site; USD 80,000 - 120,000; Full time

Job summary

Medium in Little Rock, AR is seeking a Commercial Business Development Manager to drive profitable growth and manage commercial projects from opportunity through closeout. You will own commercial customer relationships, estimating, proposal follow-up, bid tracking, scheduling, project coordination, billing support, and cross-team communication.

The role emphasizes protecting gross margin, cash flow, and customer relationships while coordinating with operations and field teams to ensure timely

Qualifications

• Minimum of five years of experience in commercial sales, estimating, project management, construction, or related field.
• Strong commercial relationship-building, estimating, and negotiation skills.
• Thorough understanding of pricing, gross margin, job costing, and profitability.
• Ability to manage multiple bids, schedules, and projects simultaneously.
• Excellent communication skills with customers, contractors, field personnel, and leadership.
• Strong organizational skills and attention to detail.
• Proficiency with scheduling, CRM, estimating, and project documentation software.
• Valid driver's license.

Responsibilities

• Develop new commercial customers and strengthen key accounts.
• Build relationships with builders, contractors, property managers, general contractors, and commercial clients.
• Attend networking, builder, and industry events as needed.
• Maintain a healthy commercial sales pipeline and communicate risks and opportunities proactively.
• Prepare commercial estimates, bids, and proposals.
• Review project scope, labor requirements, material needs, pricing, and projected margins before submitting proposals.
• Track open bids and follow up consistently until opportunities are won, lost, or intentionally closed.
• Maintain accurate bid logs, proposal trackers, and sales forecasts.
• Manage commercial installation scheduling using the company's scheduling software.
• Coordinate scheduling with operations leadership, service management, project supervisors, field crews, and customers.
• Confirm labor, materials, timelines, and customer expectations prior to scheduling work.
• Communicate scheduling updates and changes promptly.
• Coordinate project handoffs from sales and estimating to operations and field leadership.
• Serve as the primary liaison between customers, project supervisors, and internal teams.
• Help resolve issues involving project scope, materials, scheduling, documentation, and customer expectations.
• Participate in project walkthroughs, punch lists, and closeout meetings as needed.
• Coordinate commercial billing support and project closeout documentation.
• Gather and organize billing documentation, customer requirements, closeout packages, and safety documentation.
• Ensure all required project documents are accurate, complete, and submitted on time.
• Work with Accounting and Operations to reduce billing delays and support timely collections.
• Protect gross margin while pursuing profitable growth.
• Review project performance and margin concerns with leadership.
• Identify pricing, labor, material, and scope issues that could impact profitability.
• Participate in post-project reviews when actual results differ from estimates.

Skills

Sales

Estimating

Project management

Construction

Negotiation

Tools

Scheduling software

CRM software

Estimating software

Microsoft Office

Email

Builder portals

Bid portals

Proposal tracking systems

Billing software

Job description

Medium in Little Rock, AR is seeking a Commercial Business Development Manager to drive profitable growth and manage commercial projects from opportunity through closeout. You will own commercial customer relationships, estimating, proposal follow-up, bid tracking, scheduling, project coordination, billing support, and cross-team communication.

The role emphasizes protecting gross margin, cash flow, and customer relationships while coordinating with operations and field teams to ensure timely