Commercial Glazing Services Manager - Projects & Growth

The Contractor Consultants; Benton (AR); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Profit-sharing bonus

401(k) match

Weekly pay

Medical insurance

Dental insurance

Vision insurance

HSA

Life insurance

Disability coverage

Paid holidays and vacation

Training programs

Company vehicle

Referral bonus

Job summary

ACE Glass in Little Rock, AR seeks an experienced Service Manager – Commercial Glazing to lead and grow our service and small commercial operations. You will oversee estimating, selling, scheduling, and managing projects from first contact through completion.

The ideal candidate has 5+ years in commercial glazing, strong knowledge of storefronts and hardware, and proven ability to manage multiple projects while delivering excellent customer service.

Qualifications

• 5+ years in commercial glazing or related construction.
• Strong knowledge of glass, storefronts, doors, and hardware.
• Experience estimating and managing service or small projects.
• Ability to read plans and understand field conditions.
• Excellent customer service and relationship-building skills.
• Ability to manage multiple projects and priorities.
• Valid driver’s license and ability to travel locally.

Responsibilities

• Manage commercial glass service calls and small commercial projects from start to finish.
• Meet with contractors, property managers, building owners, and other customers to assess project needs.
• Perform site visits and develop accurate estimates for glass replacement, storefront systems, doors, hardware, and related work.
• Prepare proposals, review pricing, and help secure profitable work.
• Schedule service crews, coordinate materials, and manage project timelines.
• Work with vendors and internal departments to support successful project completion.
• Monitor project costs, labor productivity, change orders, billing, and profitability.
• Maintain clear communication with customers throughout each project.
• Respond quickly to service needs and help prioritize emergency work.
• Develop new customer relationships and identify opportunities for repeat business.
• Maintain organized records and elevate issues quickly when support is needed.
• Partner with field leadership to improve service response time, efficiency, and accountability.

Skills

Commercial glazing

Storefront systems

Estimating

Project management

Reading plans

Customer service

Multi-tasking

Independent decision-making

Driver's license

Local travel

Education

High School Diploma or GED

Tools

Procore

Plexxis

Excel

Job description

ACE Glass in Little Rock, AR seeks an experienced Service Manager – Commercial Glazing to lead and grow our service and small commercial operations. You will oversee estimating, selling, scheduling, and managing projects from first contact through completion.

The ideal candidate has 5+ years in commercial glazing, strong knowledge of storefronts and hardware, and proven ability to manage multiple projects while delivering excellent customer service.