Strategic Commercial Banking Relationship Manager

Gulf Coast Bank and Trust Company; New Orleans (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Employee Stock Ownership Program

Retirement Savings Plan

Medical, Dental, Vision programs

Health Savings Accounts

Career Growth opportunities

Tuition reimbursement

Job summary

Gulf Coast Bank & Trust Company seeks a Commercial Relationship Manager to support the Commercial Lender in managing and servicing commercial banking relationships, acting as a primary contact for customers and internal partners.

Location is within the company's footprint in Louisiana, focusing on Greater New Orleans. The role emphasizes deposit accounts, loans, and high levels of customer service throughout the customer lifecycle.

Qualifications

• Highschool diploma or equivalent required; Bachelor’s degree in Business, Finance, Communications, or a related field preferred; equivalent combination of education and relevant experience will be considered.
• At least 1 year of experience in commercial banking, loan administration, relationship management, or a related banking position preferred; internship experience considered.

Responsibilities

• Open new commercial deposit accounts and assist customers with related banking services.
• Perform ongoing customer account maintenance and respond to customer service requests.
• Serve as a point of contact for commercial customers and help resolve account and loan-related questions or issues.
• Coordinate with internal bank departments to ensure customer needs are addressed promptly and accurately.
• Assist Commercial Lender with the ongoing management of customer relationships.
• Assist with the day-to-day management and servicing of an assigned commercial loan portfolio.
• Monitor upcoming loan maturities, renewals, documentation requirements, and other portfolio-related deadlines.
• Assist with past-due loan monitoring and communicate with customers regarding delinquent payments when appropriate.
• Monitor property tax requirements and follow up on past-due or missing property tax payments.
• Monitor insurance requirements and follow up with customers, agents, and other parties regarding missing, expired, or insufficient insurance coverage.

Skills

Organizational skills

Communication

Customer service orientation

Multi-tasking

Education

Bachelor’s degree in Business/Finance/Communications

Job description

Gulf Coast Bank & Trust Company seeks a Commercial Relationship Manager to support the Commercial Lender in managing and servicing commercial banking relationships, acting as a primary contact for customers and internal partners.

Location is within the company's footprint in Louisiana, focusing on Greater New Orleans. The role emphasizes deposit accounts, loans, and high levels of customer service throughout the customer lifecycle.