Strategic Commercial Account Manager (Hybrid)

Tevis Energy; Westminster (MD); Hybrid; USD 55,000 - 80,000; Full time

Benefits offered by this job

On-Demand Pay

Health Insurance

401(k) with Company Match

Paid Time Off and Holidays

Employee Discounts

Job summary

Tevis Energy in Westminster, MD is seeking a Commercial Account Manager to develop and maintain relationships with assigned Commercial customers, drive retention, and growth in a fast-paced hybrid role. The base salary ranges from $55k to $80k, with earned commissions to reward performance.

You will manage renewals, identify cross-sell opportunities, and coordinate across internal teams to ensure a seamless customer experience.

Qualifications

• Associates or bachelor’s degree in energy, business, marketing, accounting/economics or another business-related field preferred
• 2 years of sales and/or industry experience preferred
• A commitment to excellent customer service
• Proficient in computer technology including Word, Excel, Access and Outlook
• Excellent written and verbal skills
• Superb interpersonal skills, including the ability to quickly build rapport with customers (internal & external)
• Strong math and critical thinking skills
• Ability to work comfortably in a flexible and fast-paced environment

Responsibilities

• Proactively develop relationships with existing Commercial accounts through outreach activities.
• Act as the primary point of contact for assigned Commercial customers, building strong relationships and ensuring a seamless customer experience.
• Identify, develop, and close cross-sell and upsell opportunities with assigned Commercial accounts.
• Conduct regular account reviews to evaluate satisfaction and identify opportunities for growth and retention.
• Monitor customer purchasing trends, fuel volumes, and account activity to address risks and identify opportunities.
• Coordinate with internal departments to resolve service, delivery, billing, and operational issues.
• Proactively engage customers prior to contract expiration to review performance and secure renewals.
• Maintain up-to-date customer records in the CRM and ensure proper documentation of account management efforts.

Skills

Sales experience

Customer service

CRM proficiency

Communication skills

Negotiation

Microsoft Office

Education

Associates or bachelor’s degree in energy, business, marketing, accounting/economics or another business-related field preferred

Job description

Tevis Energy in Westminster, MD is seeking a Commercial Account Manager to develop and maintain relationships with assigned Commercial customers, drive retention, and growth in a fast-paced hybrid role. The base salary ranges from $55k to $80k, with earned commissions to reward performance.

You will manage renewals, identify cross-sell opportunities, and coordinate across internal teams to ensure a seamless customer experience.