Strategic Client Success Manager – Programmatic Campaigns

Nexxen; New York (NY); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

medical

dental

vision

disability insurance

401(k)

EAP

parental leave

unlimited vacation

company-paid holidays

Job summary

Nexxen is seeking a Client Success Manager in New York to own post-sale relationships and drive growth through strategic campaign management and programmatic deal execution across DSP/SSP platforms. You will partner with Sales, Ad Ops, and Supply to ensure campaigns start strong and scale with measurable results.

The role emphasizes data-driven consulting, upsell opportunities, and expert use of Nexxen's DMP, SSP, and deal infrastructure, with a focus on retention, satisfaction, and revenue

Qualifications

• 2+ years in a client-facing account management or operations role within a DSP, SSP, media agency, or publisher.
• Proven track record managing programmatic campaigns across CTV, online video, and/or display.
• Experience with PMP deal management, SSP platforms, and programmatic deal troubleshooting.
• Strong analytical mindset translating data into actionable narratives.
• Excellent communication skills to explain technical concepts to clients and internal teams.
• Highly organized with proven ability to manage competing priorities in a fast-paced environment.
• Proficiency in Excel (pivot tables) and PowerPoint.
• Familiarity with Salesforce, ad servers, brand safety, and verification platforms.

Responsibilities

• Serve as the primary post-sale contact for a portfolio of managed service and programmatic advertiser accounts.
• Diagnose client needs and develop tailored strategies that drive retention and incremental revenue.
• Onboard new clients through platform demos and ongoing education on Nexxen's offerings and deal capabilities.
• Support quarterly regional growth goals through proactive upsell and cross-sell activity grounded in data and performance insights.
• Own end-to-end campaign delivery across managed service and PMP channels with setup, launch, pacing, optimization, and reporting.
• Manage the full PMP deal lifecycle: deal setup, targeting configuration, QA, and troubleshooting.
• Execute multi-channel programmatic campaigns across CTV, online video, and display.
• Leverage Nexxen's DMP for audience activation and targeting strategies.
• Collaborate cross-functionally to troubleshoot performance and surface solutions.

Skills

Client management

Programmatic advertising

Excel

PowerPoint

Communication

Data analysis

Relationship building

Strategic thinking

Tools

Salesforce

PMP platforms

DMP

Ad servers

Job description

Nexxen is seeking a Client Success Manager in New York to own post-sale relationships and drive growth through strategic campaign management and programmatic deal execution across DSP/SSP platforms. You will partner with Sales, Ad Ops, and Supply to ensure campaigns start strong and scale with measurable results.

The role emphasizes data-driven consulting, upsell opportunities, and expert use of Nexxen's DMP, SSP, and deal infrastructure, with a focus on retention, satisfaction, and revenue