Strategic Client Solutions Consultant

Zelis Healthcare, LLC; Morris Township (NJ); Hybrid; USD 79,000 - 100,000; Full time

Benefits offered by this job

401k plan with employer match

Flexible paid time off

Health benefits including medical, etc

Parental leaves

Job summary

Zelis is seeking a Client Solutions Consultant to optimize product usage and value realization for assigned accounts. You will act as SME across business units, work with the SCE, and manage a portfolio of smaller clients with focus on revenue and satisfaction.

You will engage with clients, monitor outcomes, and drive adoption, cross-selling, and growth while coordinating with internal teams to deliver high-quality service and measurable results.

Qualifications

• Bachelor's degree in a related field is preferred.
• 2+ years in a client facing role.
• Strong Excel, PowerPoint and MS Office skills.
• Experience with Salesforce.com is a plus.
• Excellent communication and relationship-building abilities.

Responsibilities

• Serve as trusted advisor and primary client contact, coordinating with internal teams.
• Monitor client expectations, communications, and escalations to ensure satisfaction.
• Drive product utilization, adoption, and growth with data-driven insights.
• Develop and present data-driven insights and value demonstrations for clients.
• Collaborate with Sales, Product, Client Services, and Implementation teams to fulfill client commitments.

Skills

Client facing

Relationship management

Communication

Project management

Team collaboration

Strategic thinking

Education

Bachelor's degree in Business, Health Care Administration, or related preferred

Tools

Salesforce.com

Excel

PowerPoint

CRM systems

Job description

Zelis is seeking a Client Solutions Consultant to optimize product usage and value realization for assigned accounts. You will act as SME across business units, work with the SCE, and manage a portfolio of smaller clients with focus on revenue and satisfaction.

You will engage with clients, monitor outcomes, and drive adoption, cross-selling, and growth while coordinating with internal teams to deliver high-quality service and measurable results.