Strategic Client Relations Leader — Autonomy & Growth

ScaleTech; Sparks (NV); On-site; USD 99,000 - 146,000; Full time

Job summary

The ScaleTech team in Sparks, NV seeks a Contract Client Relations Manager who will drive goal setting, elevate standards, and own the stakeholder management roadmap. You will mentor others, work autonomously, and translate vague requests into concrete, measurable outcomes while ensuring safety-focused judgments are made without a committee.

Qualifications include 8+ years general experience, NV regulations knowledge, and a collaborative, action-oriented mindset.

Qualifications

• A collaborative mindset and genuine enthusiasm for teamwork.
• Strong time-management skills and a bias toward action.
• Adaptability and resilience when facing shifting requirements.
• Knowledge of NV-specific regulations relevant to general work.
• Fluency across Coaching and Professionalism, with strong opinions on both.

Responsibilities

• Keep ScaleTech's Coaching pipeline humming without constant hand-holding
• Show up for the unglamorous general maintenance nobody volunteers for
• Steer ScaleTech's Stakeholder Management roadmap with both nerve and humility
• Turn ambiguous Stakeholder Management requests into shipped, measurable outcomes
• Earn the trust to make safety-first judgment calls without a committee
• Hold Sparks vendors to the standard we promised our users
• Monitor work quality and flag issues before they elevate
• Translate fuzzy stakeholder asks into a crisp Change Management plan

Skills

Collaboration

Time management

Adaptability

Stakeholder management

Communication

Education

Bachelor's degree or equivalent

Job description

The ScaleTech team in Sparks, NV seeks a Contract Client Relations Manager who will drive goal setting, elevate standards, and own the stakeholder management roadmap. You will mentor others, work autonomously, and translate vague requests into concrete, measurable outcomes while ensuring safety-focused judgments are made without a committee.

Qualifications include 8+ years general experience, NV regulations knowledge, and a collaborative, action-oriented mindset.