Strategic Client Relations Lead - Event Tech

Freeman Company; Orlando (FL); Hybrid; USD 68,000 - 80,000; Full time

Benefits offered by this job

Tuition Reimbursement

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Job summary

The Freeman Company seeks a Client Relationship Manager to own the client relationship and drive revenue growth across a portfolio of accounts. This role combines AV and event technology sales with strategic partnerships and long-term account management.

Based in a major city, you will work 2-3 days in-office/show-site weekly, build renewal plans, and collaborate with the Growth team to expand Freeman’s footprint with C-suite and departmental clients.

Qualifications

• Bachelor's degree preferred; equivalent experience considered.
• 3+ years of sales experience with proven revenue responsibility of $1M+.
• Strong drive for new business development and account growth.
• Proficiency in Salesforce and Microsoft Office Suite; AI proficient.
• Excellent communication, presentation, and negotiation skills.
• Willingness to travel 50-75%; occasional weekend and evening work required.

Responsibilities

• Actively sell Freeman Event Technology solutions to new and existing clients across a portfolio generating $1M+ in annual revenue.
• Prospect new accounts through cold calls, referrals, industry events, and lead follow-up.
• Develop and present proposals, pricing, and credit terms in compliance with Freeman policies.
• Obtain future event schedules from clients and secure long-term agreements.
• Cross-sell and up-sell Freeman's full suite of services to maximize account value.
• Create and track account plans; record all activities in Salesforce CRM.
• Build and maintain customer relationships from C-suite through department level within each account.
• Conduct regular strategy sessions, de-briefs, and site visits throughout the year.
• Maintain a minimum 18-month renewal plan for all booked accounts.

Skills

Sales experience

Account management

Relationship building

Negotiation

Presentation skills

Communication skills

AI proficiency

Education

Bachelor's degree preferred

Equivalent experience considered

Tools

Salesforce

Microsoft Office

Job description

The Freeman Company seeks a Client Relationship Manager to own the client relationship and drive revenue growth across a portfolio of accounts. This role combines AV and event technology sales with strategic partnerships and long-term account management.

Based in a major city, you will work 2-3 days in-office/show-site weekly, build renewal plans, and collaborate with the Growth team to expand Freeman’s footprint with C-suite and departmental clients.