Strategic Client Programs Specialist

Ladders; United States; Remote; USD 125,000 - 188,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Professional development

Flexible work

Job summary

Ladders is seeking a Strategic Client Programs Specialist to join a leader in Healthcare. This remote role connects client objectives to coordinated execution across multiple teams, serving as a trusted partner for executive stakeholders.

You will translate priorities into clear plans, governance, and measurable follow-through. Key duties include developing integrated program plans, tracking progress, coordinating planning across workstreams, and ensuring post-implementation adoption and value

Qualifications

• 7+ years in program management, client success, or related fields.
• Proven experience managing large, cross-functional client initiatives.
• Strong background in working with executive stakeholders.
• Ability to lead through influence without direct authority.
• Experience connecting implementation with ongoing operations and adoption.

Responsibilities

• Develop and maintain integrated program plans for strategic initiatives
• Translate client objectives into coordinated work across teams
• Track progress and follow up on commitments
• Coordinate planning across workstreams and manage dependencies
• Serve as a program-level counterpart for client discussions
• Establish and manage program cadence and governance meetings
• Track post-implementation issues and outcomes

Skills

Program management

Client success

Cross-functional teamwork

Stakeholder influence

Job description

For our client, we are seeking a Strategic Client Programs Specialist to join the team of a leader in the Healthcare space.

This role will lead strategic client programs that connect client objectives to coordinated execution across multiple teams. You will serve as a trusted program partner for executive stakeholders, helping translate priorities into clear plans, governance, and measurable follow-through. The position is focused on driving alignment, managing dependencies, and ensuring successful adoption and outcomes after implementation.

Location: Remote

Compensation: $125,241 – $187,862 annually

Responsibilities

• Develop and maintain integrated program plans for strategic initiatives
• Translate client objectives into coordinated work across teams
• Track progress and follow up on commitments
• Coordinate planning across workstreams and manage dependencies
• Serve as a program-level counterpart for client discussions
• Establish and manage program cadence and governance meetings
• Track post-implementation issues and outcomes

Qualifications

• 7+ years in program management, client success, or related fields
• Proven experience managing large, cross-functional client initiatives
• Strong background in working with executive stakeholders
• Ability to lead through influence without direct authority
• Experience connecting implementation with ongoing operations and adoption

Benefits

• Comprehensive health insurance
• 401(k) retirement plan with company match
• Generous paid time off and holidays
• Professional development opportunities
• Flexible work arrangements

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.