Strategic Client Programs Manager

Wildfire Defense Systems; Post Falls (ID); On-site; USD 90,000 - 110,000; Full time

Job summary

Wildfire Defense Systems in Post Falls, Idaho seeks a Client Project Manager II to serve as the primary liaison for insurer clients, ensuring successful delivery and long-term account growth. You will manage client onboarding, coordinate with cross-functional teams, and deliver strategic plans and performance metrics to strengthen client relationships.

The role emphasizes driving revenue, margins, and renewals while collaborating across departments to exceed client expectations.

Qualifications

• Bachelor’s degree in business or related discipline.
• 8–10 years in professional product or service industries.
• Experience managing B2B clients in consulting, insurance, or finance.
• Proficient with Microsoft Office and CRM software.
• PMI PMP certification is a plus.

Responsibilities

• Act as primary client liaison, ensuring satisfaction and growth.
• Develop strategic account plans and manage client onboarding.
• Coordinate with internal teams to deliver on time and within budget.
• Prepare proposals, presentations, and performance metrics for clients.
• Manage contract renewals and client billing in Salesforce.

Skills

Client management

Initiative

Problem solving

Communication

Cooperation

Project management

Education

Bachelor of Science in business or related discipline

Master’s degree in business administration

PMP certification

Tools

Microsoft Office

CRM software

Job description

Wildfire Defense Systems in Post Falls, Idaho seeks a Client Project Manager II to serve as the primary liaison for insurer clients, ensuring successful delivery and long-term account growth. You will manage client onboarding, coordinate with cross-functional teams, and deliver strategic plans and performance metrics to strengthen client relationships.

The role emphasizes driving revenue, margins, and renewals while collaborating across departments to exceed client expectations.