Strategic Client Partner - HiTech

Quest Global; San Francisco (CA); Hybrid; USD 240,000 - 300,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan (401(k) and matching)

Life insurance

Referral program

Job summary

Quest Global is seeking a Strategic Client Partner in San Francisco, CA, with deep expertise in the Hi-Tech industry to lead the Virtual Business Unit (VBU). You will manage key account relationships, drive revenue growth, and lead a team of account managers.

The ideal candidate has strong connections with senior executives and a track record in P&L management. Benefits include a salary range of USD 240K to 300K, health insurance, and additional perks.

Qualifications

• Experience in program management and strategic selling.
• Familiarity with hyperscaler accounts.

Responsibilities

• Lead revenue and profit growth for the VBU.
• Develop strategic account plans to identify growth areas.
• Manage solicitated proposal responses to achieve revenue targets.
• Hold quarterly customer reviews and communications.

Skills

Deep expertise in the Hi-Tech industry

Strong relationships with senior leadership

Product management experience

Engineering knowledge

Track record of P&L ownership

Excellent interpersonal skills

Leadership of cross-functional teams

Education

Bachelor’s Degree in Engineering

Master’s degree/MBA preferred

Job description

Job Requirements

Position Overview

• Position Title : Strategic Client Partner
• Reporting To : Global Business Head
• Location : San Francisco, CA, USA

Scope

The Strategic Client Partner will head the Virtual Business Unit (VBU) for one of the strategic Hi-Tech accounts and bring a focused approach to addressing their customers’ needs and strategies. The role involves leading and growing the VBU, including revenue and profit responsibility and managing a team of account managers.

Candidate Profile

The ideal candidate is familiar with the Hi-Tech industry, especially hyperscalers, and has existing relationships with senior executives at target customers (e.g., VP Engineering, CTO). They should identify customer pain points, create long‑term solutions, and build trusted relationships, maturity, scalability, and sustainability for the VBU.

Experience required includes solutions sales, customer relationship development, general management, and P&L management in a reputable organization.

Key Responsibilities

• Revenue and Profit Growth – lead overall efforts to grow VBU revenue and profit.
• Relationships – leverage existing customer relationships with engineering influencers and decision‑makers, and expand relationships with senior and mid‑level customers.
• Account Analysis, Plans and Implementation – develop and implement strategic account planning (StrAP) to identify growth focus areas.
• Unsolicited Campaigns – lead unsolicited, strategic campaigns to grow the account and monitor milestones.
• Solicited Proposals – manage all solicited proposal responses for new business services or customers and achieve revenue targets quarterly.
• Expand to New Locations / Divisions – implement plans to enter new geographies or divisions of key customers.
• Customer Communications – hold quarterly customer reviews, lead/author account branding newsletters, and other communications.
• Cross‑Sell and Up‑Sell – apply best practices to introduce new services to key accounts.
• Annual Budgets and Forecasts – create annual revenue and expense forecasts as well as monthly rolling forecasts.
• Lead Virtual Business Unit – coordinate efforts, hold weekly meetings, and lead monthly reports to Sales & Delivery executives.
• Invest in Sales Discretionary Funding – identify, approve, and monitor internal investments for operations support.
• Billing Rate Negotiations – establish rates that leverage value pricing and conduct competitive positioning analysis.

Work Experience & Skills

• Deep expertise in the Hi-Tech industry with extensive hyperscaler account experience.
• Strong relationships with senior leadership and mid‑level technical managers.
• Product management and business development experience in Hi-Tech, with global customer management.
• Engineering knowledge across product life‑cycle, digital solutions, embedded software, systems engineering, firmware, mechanical and structural design, manufacturing, and support.
• Experience with lifecycle engineering services, outsourcing processes, funding, and major suppliers.
• Track record of P&L ownership and profitable growth.
• Commercial skills: sales process, negotiation, pricing, costing, discount structures, and contract development.
• Team building and development experience.
• Leadership of cross‑functional and remote offshore teams.
• Strategic account planning and complex proposal authoring.
• Excellent interpersonal and communication skills at all levels.

Education

• Bachelor’s Degree – Engineering (Master’s degree/MBA preferred).
• Formal training/experience in program management, negotiations, and strategic selling.

Benefits (Compensation & Perks)

Pay Range: USD 240K to 300K, plus an additional 40% sales incentive and ESOP eligibility.

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Retirement plan (401(k) and matching)
• Life insurance
• Referral program

Work Requirements

• Hybrid arrangements available. Position is located in Houston, Texas.
• Must commute with personal transportation to meet required working hours.

Travel Requirements

• Occasional travel, less than 25% of the time.

Citizenship Requirements

• U.S. citizenship or permanent residency preferred.