Strategic Client Partner

Cerebras; Denver (CO); On-site; USD 57,500 - 96,000; Full time

Job summary

Appcast in the United States is seeking an Account Manager to maintain client relationships, manage advertising spend, and guide clients through Appcast’s software solutions and managed services.

You will own a portfolio of accounts, work with internal partners to drive KPI outcomes, and provide research to build multi‑channel campaigns.

Through regular data reviews and quarterly business meetings, you will advocate for clients and exceed expectations with clear, proactive communication.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years of work experience in account management or customer success.
• Experience in software industry sales/technical roles valued but not required.

Responsibilities

• Build and maintain strong client relationships as main contact, advocate, and partner.
• Own a portfolio of accounts and drive KPI outcomes with internal partners.
• Track client advertising spend daily, weekly, and monthly, proposing solutions.
• Provide media and marketing research to build multi-channel campaigns and strategies.
• Perform data analysis and present reports to clients regularly to show value.
• Collaborate with product and development to resolve issues and improve the platform.
• Educate clients about campaigns and product updates in Appcast.
• Exceed client expectations by overcommunicating and overdelivering.
• Lead quarterly business reviews with data collection, storytelling, and presentation.

Skills

Relationship management

Data analysis

Cross-functional collaboration

Communication skills

Analytical storytelling

Time management

Education

Bachelor's degree or equivalent

Tools

Slack

Jira

Microsoft Teams

Job description

Appcast in the United States is seeking an Account Manager to maintain client relationships, manage advertising spend, and guide clients through Appcast’s software solutions and managed services.

You will own a portfolio of accounts, work with internal partners to drive KPI outcomes, and provide research to build multi‑channel campaigns.

Through regular data reviews and quarterly business meetings, you will advocate for clients and exceed expectations with clear, proactive communication.