Strategic Client Growth Director, AI-Powered Supply Chain

o9 Solutions, Inc.

United States

On-site

USD 175,000 - 240,000

Full time

14 days+

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Benefits offered by this job

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High growth culture

Diversity & inclusion

Job summary

o9 Solutions, Inc. seeks a Client Management Director to own strategic accounts and translate o9 capabilities into tangible business outcomes.

You will lead executive engagements, drive value realization, and manage renewals and expansions with cross-functional teams. The role requires 10+ years in supply chain planning or management consulting, with a strong track record in enterprise SaaS client success and APICS certification.

Qualifications

10+ years in supply chain planning or enterprise SaaS client success.
Proven senior-level client relationship management in enterprise SaaS.
Strong IBP, demand and supply planning fundamentals.
Track record of platform adoption and expanding footprint.
Excellent executive communication across tech and non-tech audiences.
Experience with ERP integrations (SAP S/4HANA, Oracle).

Responsibilities

Own client relationship with supply chain and IT leadership at VP/C-suite level.
Lead executive reviews and align roadmaps with business value.
Manage escalations end-to-end and coordinate resolutions.
Define value metrics and drive adoption of AI-enabled planning.
Renewals ownership and expand opportunity across modules.
Collaborate with Product and Delivery to feed back client needs.