Strategic Client Experience Advocate

Alliantgroup; Georgia; On-site; USD 70,000 - 110,000; Full time

Job summary

Alliantgroup is seeking an Associate Evangelist to partner with leadership and champion the client experience across the organization. The role goes beyond administration, acting as a true client advocate who builds trust and long-term partnerships.

The candidate will gather feedback, identify opportunities to improve the client journey, and serve as a strategic bridge between clients and internal teams. Travel within the US is required, and relocation to Houston is preferred.

Qualifications

• Bachelor’s degree required.
• Preferred 4+ years in business development, client relationship management, hospitality, or customer-facing roles.
• Proven success in building executive-level relationships, including with C‑Suite.
• Experience using Salesforce or similar CRM platforms is a plus.
• Experience in professional services or complex consulting environments is highly preferred.
• Exceptional communication skills, both written and verbal, with a passion for creating outstanding client experiences.
• Willingness to travel 30-40% within the United States.
• Candidate must reside in or relocate to Houston, TX.

Responsibilities

• Build and maintain thriving networks of clients through authentic relationships that create trust and advocacy.
• Champion the execution of the Raving Fan Mission at every client touchpoint.
• Serve as a trusted resource and sounding board for clients, coordinating solutions and ensuring positive outcomes.
• Engage clients directly by phone and in-person conversations to build trust.
• Lead face-to-face client interactions, feedback sessions, and relationship-building activities.
• Gather client feedback, identify trends, and advocate for client needs across the organization.
• Translate feedback into actionable recommendations to improve the client experience.
• Partner with internal teams to ensure client concerns are heard and acted upon.
• Act as a concierge and trusted relationship partner, connecting clients with the right resources.

Skills

Client relationships

Executive relationships

CRM Salesforce

Excel

Communication skills

Travel readiness

Education

Bachelor’s degree

Tools

Salesforce CRM

Microsoft Office

Job description

Alliantgroup is seeking an Associate Evangelist to partner with leadership and champion the client experience across the organization. The role goes beyond administration, acting as a true client advocate who builds trust and long-term partnerships.

The candidate will gather feedback, identify opportunities to improve the client journey, and serve as a strategic bridge between clients and internal teams. Travel within the US is required, and relocation to Houston is preferred.