Strategic Client Executive - Growth & Cross-Sell

Lockton; Kansas City (MO); On-site; USD 110,000 - 140,000; Full time

Job summary

Lockton in Kansas City seeks a senior client services professional to drive cross-selling and revenue growth with large, complex clients. You will maintain strategic relationships, craft proposals, analyze claims and utilization, and coordinate vendor responses for renewals.

The role requires deep brokerage knowledge, executive communication, and the ability to operate at a strategic level while achieving revenue targets.

Qualifications

• Bachelor’s degree in business or related field.
• 7+ years of client services experience preferred.
• Strong verbal and interpersonal communication skills.
• Knowledge of the brokerage industry and industry trends.
• Ability to attend meetings and complete continuing education as needed.

Responsibilities

• Generates new business opportunities through cross-selling.
• Maintains and enhances Lockton’s relationships with existing Clients through proactive contact.
• Works at a strategic level with large and complex Clients.
• Generates revenue from cross-selling and meets revenue goals.
• Provides strategic planning and consulting, including RFPs and client reports.
• Consults with Clients on large claims, utilization, and claims experience.
• Oversees market selection and coordinates vendor responses for new/renewal business.
• Coordinates day-to-day administrative activities and supports Client accounts.

Skills

Verbal communication

Interpersonal skills

Brokerage industry knowledge

Education

Bachelor’s Degree in Business Administration or related field

Tools

Microsoft Office Suite

Job description

Lockton in Kansas City seeks a senior client services professional to drive cross-selling and revenue growth with large, complex clients. You will maintain strategic relationships, craft proposals, analyze claims and utilization, and coordinate vendor responses for renewals.

The role requires deep brokerage knowledge, executive communication, and the ability to operate at a strategic level while achieving revenue targets.