Strategic Chief of Staff & Operations Lead

City of Baltimore; Baltimore (MD); On-site; USD 95,000 - 153,000; Full time

Job summary

The City of Baltimore is seeking an Operations Officer V to support the Comptroller's Office, guiding cross‑functional teams and ensuring strategic initiatives move forward. The role emphasizes policy, communications, community engagement, and executive support, with a focus on maintaining SOPs and efficient operations.

You will supervise staff, coordinate with over 50 city agencies, and provide critical analysis to inform decision making while upholding city policies and compliance requirements.

Qualifications

• Bachelor's degree from an accredited college or university.
• Five years of experience in government administration.
• Equivalent combination of education and experience may apply.

Responsibilities

• Transcribes dictation and drafts typed materials; proofs for spelling, grammar, and punctuation.
• Maintains filing system and categorizes materials for easy retrieval.
• Oversees day‑to‑day operations of the Office and supports long‑range people strategies and initiatives.
• Supervises Communications, Community Engagement, Policy and Legislative Affairs teams.
• Reviews policies and procedures to ensure efficiency and compliance with laws and regulations.
• Acts as strategic advisor to the Chief of Staff and Executive Leadership Team.

Education

Bachelor's Degree

Job description

The City of Baltimore is seeking an Operations Officer V to support the Comptroller's Office, guiding cross‑functional teams and ensuring strategic initiatives move forward. The role emphasizes policy, communications, community engagement, and executive support, with a focus on maintaining SOPs and efficient operations.

You will supervise staff, coordinate with over 50 city agencies, and provide critical analysis to inform decision making while upholding city policies and compliance requirements.