Strategic Channel Growth Manager

Brivo, Inc.; Austin (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Brivo, Inc. in Austin seeks a Channel Account Manager to drive success, growth, and revenue with assigned reseller partners. The role operates on-site within a fast-growing sales team focused on maximizing partner-enabled revenue.

The CAM will collaborate with Regional Sales Managers and Sales Engineers to execute territory strategies, enable partners, and maintain a strong revenue pipeline through effective deal strategy and closing support.

Qualifications

• 3+ years of experience in channel sales, partner management, or account management (SaaS or technology preferred).
• Strong understanding of channel/reseller business models.
• Proven ability to drive partner engagement, pipeline, and revenue growth.
• Experience working cross-functionally across sales, marketing, and product teams.
• Excellent communication, presentation, and relationship management skills.

Responsibilities

• Serve as the primary point of contact for assigned reseller partners.
• Build and maintain strong relationships across executive, sales, and operational levels within partner organizations.
• Develop and execute joint success plans aligned to partner growth, adoption, and revenue outcomes.
• Monitor partner health and proactively address risks to retention or performance.
• Identify and drive cross-sell, upsell, and expansion opportunities within the partner base.
• Partner with RSMs to execute territory plans, achieve revenue targets and focus on RMR retention.
• Support partners in progressing opportunities through the sales cycle, including deal strategy, positioning, and closing support.
• Maintain visibility into the partner pipeline and contribute to accurate forecasting.
• Lead onboarding and ongoing training programs for reseller sales and technical teams.
• Ensure partners are fully equipped to position, demo, and sell solutions effectively.
• Drive adoption of partner tools, platforms, and sales resources.
• Track and improve partner readiness, certifications, and engagement levels.
• Identify and pursue expansion opportunities within existing partner accounts to increase adoption of products and services
• Engage directly in key opportunities alongside partners to influence deal strategy, positioning, and conversion outcomes.
• Align with marketing on targeted initiatives that support pipeline acceleration and market penetration, ensuring partner execution and follow-through.
• Work cross-functionally with Sales, Marketing, Product, Support, and Operations to ensure partner success.
• Act as the internal advocate for partners, providing feedback to improve products, processes, and programs.
• Coordinate with support and services teams to resolve partner issues and remove friction.
• Conduct regular Bi-annual Business Reviews (2QBRs) with partners in alignment with RSMs.
• Track and report on key performance metrics including adoption, pipeline, and revenue.
• Use data-driven insights to guide partner strategy and improve outcomes.

Skills

Channel sales

Partnership management

Relationship management

Cross-functional collaboration

Communication skills

Organization

Job description

Brivo, Inc. in Austin seeks a Channel Account Manager to drive success, growth, and revenue with assigned reseller partners. The role operates on-site within a fast-growing sales team focused on maximizing partner-enabled revenue.

The CAM will collaborate with Regional Sales Managers and Sales Engineers to execute territory strategies, enable partners, and maintain a strong revenue pipeline through effective deal strategy and closing support.