Strategic Change & Transition Leader

Maximus; Grand Rapids (MI); On-site; USD 162,000 - 200,000; Full time

Benefits offered by this job

Health insurance

Life and disability insurance

Retirement savings plan

Paid holidays and PTO

Job summary

Maximus is seeking an experienced executive in Grand Rapids to manage contract operations, including P&L, quality, and compliance. You will lead customer relations, supervise staff, and drive process improvements to achieve efficiency and profitability.

The role requires a Bachelor's degree and 10+ years of relevant experience, with strong collaboration with IT and state officials. You will guide budgeting decisions and interact with executives and key customers.

Qualifications

• Bachelor's degree in relevant field.
• 10+ years of professional experience required.

Responsibilities

• Oversee contracts' operations, P&L, quality and compliance.
• Lead customer relationship management and resolve complaints.
• Provide leadership and supervision to staff, set goals and evaluate results.
• Drive process improvements to boost efficiency, productivity and quality.
• Support budgeting and cost optimization for contracts.

Skills

P&L oversight

Quality compliance

Customer relations

Leadership

Budgeting

Process improvement

Education

Bachelor's degree

Job description

Maximus is seeking an experienced executive in Grand Rapids to manage contract operations, including P&L, quality, and compliance. You will lead customer relations, supervise staff, and drive process improvements to achieve efficiency and profitability.

The role requires a Bachelor's degree and 10+ years of relevant experience, with strong collaboration with IT and state officials. You will guide budgeting decisions and interact with executives and key customers.