Strategic Business Systems Lead - Workday & UKG

Baptist-Health; Jacksonville (FL); On-site; USD 120,000 - 150,000; Full time

Job summary

Baptist Health in Jacksonville seeks a Business Systems Manager to lead Workday, UKG, and related enterprise applications across the health system. You will drive strategy, implement improvements, and oversee project delivery to support workforce operations, credentialing, finance, and patient care outcomes.

Ideal candidates bring at least five years in healthcare IT, strong people leadership, and proven ability to balance budgets with strategic goals.

Qualifications

• Proven managerial experience in IS Applications (Workday and UKG required).
• Strong organizational and leadership skills.
• Ability to manage budgets and resources.
• Excellent communication and strategic planning abilities.
• Minimum of five years of experience in healthcare, healthcare operations, or information technology required.
• Working knowledge of project management techniques, systems design, and analysis required.
• Minimum of two years of leadership experience required.

Responsibilities

• Oversees application strategies and project initiatives, ensuring team performance and alignment with business goals.
• Plans, manages, directs, and coordinates activities to ensure a stable information environment and optimized applications.
• Manages budgets and resources to meet enterprise priorities and schedules.
• Develops policies and processes to promote transparency and collaboration in system design.
• Monitors maintenance and reports critical issues to leadership.
• Leads cross-functional discussions with IT, clinicians, and leadership.

Skills

Leadership

Budget management

Strategic planning

Communication

Project management

Healthcare operations

IS applications

Education

Bachelor’s degree

Master’s degree preferred

Certification in relevant applications

Tools

Workday

UKG Pro Workforce Management

Job description

Baptist Health in Jacksonville seeks a Business Systems Manager to lead Workday, UKG, and related enterprise applications across the health system. You will drive strategy, implement improvements, and oversee project delivery to support workforce operations, credentialing, finance, and patient care outcomes.

Ideal candidates bring at least five years in healthcare IT, strong people leadership, and proven ability to balance budgets with strategic goals.