Strategic Business Analytics Lead

Cisco Systems, Inc; North Carolina; On-site; USD 111,000 - 148,000; Full time

Job summary

Cisco Systems, Inc. is seeking a Business Analyst who acts as a Strategic Consultant and voice of the user, bridging high-level vision with execution across the GTM IT organization.

This role focuses on synthesizing complex datasets, influencing product direction, and aligning customers to address high-impact business problems. You will collaborate with Marketing, Product, Sales, Customer Experience and Engineering to deliver seamless digital experiences that power growth and customer success.

Qualifications

• Bachelor’s degree in business administration, information technology, or related area.
• A track record of leading multiple programs and/or medium or large functional teams
• Typically requires 8+ years working experience in a combination of business or IT consulting, business operations or integration role, and operations management roles.
• Deep expertise in two or more business capability domains (e.g. Order management, Compensation, Sales Performance Management, Distribution Compensation, Reporting) but fluency in all business capability domains. Key example partner, distribution and customer data management.
• Knowledge in product management disciplines (Product management, process improvement, change management, systems management, etc.) with practical experience in handling operations
• Expertise in most business architecture areas, including business process design and governance. Fluency in two or more technology domains (network/infrastructure, data, applications / middleware) is desirable.
• Ability to drive organization-wide change, driven by significant, innovative ideas.
• Ability to explore AI practices and tools to bring efficiency in daily activities for self, team and the customers.
• Ability to experiment with new AI ideas for the supported products which could bring positive user experience and business growth.
• Project implementation skills, including project portfolio management, planning, reporting, and directing the work of others across multiple implementation projects concurrently.

Responsibilities

• Collaborates regularly with peers or external and internal partners
• Typically interacts with high-level Individual Contributors, Managers, and may do some client interfacing
• Manages team projects with other team members and may participate in multi-functional projects
• Decisions impact the quality, efficiency and effectiveness of own team; may impact closely- related teams through quality of output and service provided
• Understands key business drivers and uses this understanding to accomplish work
• Adopts and implements business and process improvements
• Works on moderately complex problems and considers relative value of several alternative solutions to potential issues before confirming a final decision as to the path forward
• Performs data analysis and generates reports using specialized domain knowledge and developed business expertise
• Identifies data anomalies and provides recommendations on additional data needed to support analytics
• Analyzes, identifies and evaluates trends and patterns in dataset and makes decisions within general parameters under broad supervision
• Develops and leads business analysis programs, initiatives and activities
• Communicates moderately- complex concepts and interacts with others to inform and direct action
• Acts as a resource in business analysis tasks for less- experienced team members and colleagues
• Collaborates regularly with peers or external and internal partners
• Typically interacts with high-level Individual Contributors, Managers, and may do some client interfacing
• Manages team projects with other team members and may participate in multi-functional projects

Job description

Cisco Systems, Inc. is seeking a Business Analyst who acts as a Strategic Consultant and voice of the user, bridging high-level vision with execution across the GTM IT organization.

This role focuses on synthesizing complex datasets, influencing product direction, and aligning customers to address high-impact business problems. You will collaborate with Marketing, Product, Sales, Customer Experience and Engineering to deliver seamless digital experiences that power growth and customer success.