Strategic Business Analyst: Process & Product Enablement
HRK Technologies Inc.
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Job summary
HRK Technologies Inc. is seeking a proactive Business Analyst to bridge business objectives and technical execution across technology, operations, and service management.
You will collaborate with stakeholders to uncover market opportunities, analyze pain points, gather requirements, and define scalable product and business solutions across technology, operations, and service management. You will drive requirements elicitation, process mapping, market analysis, cross-functional facilitation, and
Qualifications
- Bachelor’s degree with 2+ years as BA/Product Analyst/Management Consultant.
- Proficient BPMN, Visio/Lucidchart/Miro for process modeling.
- Experience with Scrum/Agile, backlog grooming, and Jira/Azure DevOps.
- SQL and Excel for data extraction, reporting, and metrics validation.
- Strong verbal and written communication to explain technical ideas.
Responsibilities
- Capture functional requirements, user stories, BRD/FRD with stakeholders.
- Map current workflows and design optimized future states.
- Conduct market research, benchmarking, and user needs analysis.
- Facilitate cross-functional alignment among executives, product, eng, and QA.
- Define UAT test scenarios and coordinate acceptance testing.
- Assess ROI, costs, and risks for proposed software applications.
Skills
Education
Tools
Job description
HRK Technologies Inc. is seeking a proactive Business Analyst to bridge business objectives and technical execution across technology, operations, and service management.
You will collaborate with stakeholders to uncover market opportunities, analyze pain points, gather requirements, and define scalable product and business solutions across technology, operations, and service management. You will drive requirements elicitation, process mapping, market analysis, cross-functional facilitation, and
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